Mitre
Well-Known Member
New Topic Verbal Self Defense
Verbal self-defense has three basic parts:
1. Understanding what's really going on
2. listening instead of leaping to conclusions
3. Knowing how to respond.
Knowing how to respond Our culture teaches three standard ways to respond to a verbal attack:
Attacking back - "How DARE you say that to me!"
Pleading - "I can't BELIEVE you're going to start that again when you KNOW how much work I have to do today!"
Debating - "There are three reasons why what you say is ridiculous. First..."
All three are strategic errors,
All three reward the attacker by providing your immediate full attention, often with an emotional reaction thrown in that increases the intensity of that attention. All you do when you use those three traditional responses is encourage the attacker to do it again.
What you need is a response that doesn't do this.
You need a response that lets the attacker know you won't serve as willing victim.
1. Fleeing the scene won't do it; fleeing makes it obvious to attackers that they "got to you"; they'll be eager to try again.
2. Silently ignoring attackers won't serve either; in our culture, silence is punishment, and is just another kind of counterattack. Like fleeing, it says, "You got to me. You can push my buttons."
Your goal is to respond to hostile language in a way that doesn't set you up as a victim, doesn't reward the attacker, doesn't require you to sacrifice your principles or dignity, and causes no loss of face on either side.
Methods
Use The Boring Baroque Response
Your attacker has come at you with "WHY do you eat SO MUCH JUNK food??" And here's what you say, while you stare not at the attacker but off into space, as if you were thinking deep thoughts.
"You know, I think it's because of something that happened to me when I was just a little kid. We were living in Detroit at the time, and... No, wait a minute! It couldn't have been Detroit, it must have been when we were living in Indianapolis, because that was the summer my Aunt Grace came to visit us and brought her dog. You know those funny little dogs with the big ears that stick out? Well, this dog...." [And so on, for as long as it takes.]
Use Computer Mode
Hostile language in English almost always has two identifying characteristics:
1. lots and lots of personal vocabulary and personal comments.
2. lots of extra stress on words and parts of words.
Responding with more of the same is like throwing gasoline on a fire; it gives your attacker everything needed to feed the argument and make it escalate. To use Computer Mode:
1. You avoid everything personal; you talk in platitudes and generalities and hypotheticals; and you keep your body language -- including the tune your words are set to -- neutral and controlled.
2. Computer Mode defuses verbal attacks because it doesn't give the attacker what he or she wants and it doesn't give the attacker any fuel with which to keep the altercation going. There is no safer stance.
Suppose somebody has come at you with an attack like "WHY can't I ever FIND anything around this place? Do you HIDE STUFF just to be annoying, or WHAT??" Don't take the bait. Don't start claiming that you don't hide things; don't start explaining your system for putting things in their places; don't start yelling that the attacker is the one who misplaces everything or is just too stupid to be able to find anything; don't just yell, "Get out of my FACE, you creep!" All those responses reward the attacker and make you a participating verbal victim. Instead, say something like this:
1. "People get irritated when they can't find things."
2. "It's very annoying not to be able to find things."
3. "Misplaced tools [or books, or supplies, or whatever] cause problems in every workplace [or home, or clinic, or whatever]."
4. "Nothing is more distressing than having to hunt for things."
No matter how many more times the attacker throws hostile language at you, continue to answer only with another response in Computer Mode. If the hostile strategy has always worked in the past, it may take the attacker a while to understand that it's not going to work this time.
Impersonal Response
Respond to your attacker with impersonal language rather than engaging him directly. Direct engagement will only trigger an emotional response and cause the situation to escalate. He may yell, "This place is so messy! You're completely useless! Why can't you keep this place clean?" Do not yell back that there really isn't a mess. Instead, state that many people are disgusted by messy living spaces. Every time he persists in attacking, continue answering impersonally until he calms down.
Agreeing and Joking
In this tactic, you agree with what the bully says, and make a joke of it. Say the bully says, "That's a stupid hat." You say, "If you like this one, you should see the one I wore yesterday. It was 2 feet higher." Or, "I'm thinking of adding stripes to it." Or, "It's biodegradable." Basically, say anything that people listening would find funny.
Verbal self-defense has three basic parts:
1. Understanding what's really going on
2. listening instead of leaping to conclusions
3. Knowing how to respond.
Knowing how to respond Our culture teaches three standard ways to respond to a verbal attack:
Attacking back - "How DARE you say that to me!"
Pleading - "I can't BELIEVE you're going to start that again when you KNOW how much work I have to do today!"
Debating - "There are three reasons why what you say is ridiculous. First..."
All three are strategic errors,
All three reward the attacker by providing your immediate full attention, often with an emotional reaction thrown in that increases the intensity of that attention. All you do when you use those three traditional responses is encourage the attacker to do it again.
What you need is a response that doesn't do this.
You need a response that lets the attacker know you won't serve as willing victim.
1. Fleeing the scene won't do it; fleeing makes it obvious to attackers that they "got to you"; they'll be eager to try again.
2. Silently ignoring attackers won't serve either; in our culture, silence is punishment, and is just another kind of counterattack. Like fleeing, it says, "You got to me. You can push my buttons."
Your goal is to respond to hostile language in a way that doesn't set you up as a victim, doesn't reward the attacker, doesn't require you to sacrifice your principles or dignity, and causes no loss of face on either side.
Methods
Use The Boring Baroque Response
Your attacker has come at you with "WHY do you eat SO MUCH JUNK food??" And here's what you say, while you stare not at the attacker but off into space, as if you were thinking deep thoughts.
"You know, I think it's because of something that happened to me when I was just a little kid. We were living in Detroit at the time, and... No, wait a minute! It couldn't have been Detroit, it must have been when we were living in Indianapolis, because that was the summer my Aunt Grace came to visit us and brought her dog. You know those funny little dogs with the big ears that stick out? Well, this dog...." [And so on, for as long as it takes.]
Use Computer Mode
Hostile language in English almost always has two identifying characteristics:
1. lots and lots of personal vocabulary and personal comments.
2. lots of extra stress on words and parts of words.
Responding with more of the same is like throwing gasoline on a fire; it gives your attacker everything needed to feed the argument and make it escalate. To use Computer Mode:
1. You avoid everything personal; you talk in platitudes and generalities and hypotheticals; and you keep your body language -- including the tune your words are set to -- neutral and controlled.
2. Computer Mode defuses verbal attacks because it doesn't give the attacker what he or she wants and it doesn't give the attacker any fuel with which to keep the altercation going. There is no safer stance.
Suppose somebody has come at you with an attack like "WHY can't I ever FIND anything around this place? Do you HIDE STUFF just to be annoying, or WHAT??" Don't take the bait. Don't start claiming that you don't hide things; don't start explaining your system for putting things in their places; don't start yelling that the attacker is the one who misplaces everything or is just too stupid to be able to find anything; don't just yell, "Get out of my FACE, you creep!" All those responses reward the attacker and make you a participating verbal victim. Instead, say something like this:
1. "People get irritated when they can't find things."
2. "It's very annoying not to be able to find things."
3. "Misplaced tools [or books, or supplies, or whatever] cause problems in every workplace [or home, or clinic, or whatever]."
4. "Nothing is more distressing than having to hunt for things."
No matter how many more times the attacker throws hostile language at you, continue to answer only with another response in Computer Mode. If the hostile strategy has always worked in the past, it may take the attacker a while to understand that it's not going to work this time.
Impersonal Response
Respond to your attacker with impersonal language rather than engaging him directly. Direct engagement will only trigger an emotional response and cause the situation to escalate. He may yell, "This place is so messy! You're completely useless! Why can't you keep this place clean?" Do not yell back that there really isn't a mess. Instead, state that many people are disgusted by messy living spaces. Every time he persists in attacking, continue answering impersonally until he calms down.
Agreeing and Joking
In this tactic, you agree with what the bully says, and make a joke of it. Say the bully says, "That's a stupid hat." You say, "If you like this one, you should see the one I wore yesterday. It was 2 feet higher." Or, "I'm thinking of adding stripes to it." Or, "It's biodegradable." Basically, say anything that people listening would find funny.
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