Che.. happy BIRTHDAY baby doll!!
See.. this is crazy.. I pulled this from the fotki site.. Ros posted...
I had a bad experience with her as well. I normally stay away from this topic except with people wholm are close in my cyber-circle, but here goes. After waiting a WHILE to get my products and posting several timnes in a thread on NP regarding them, I decided to inquire about the status of my order. My response was" With all due respect, you have your tracking number and thus your shipping confirmation. We do not control what happens with USPS. May customers have emailed stating that they have not received their package only to receive it that very day. Alas, we are aware that you have decided to do business with a reputable vendor (an improperly quoted phrase from my post on Nappturality) and whaile we are sorry for your loss, we wish you continued success in the future." I was HEATED that she would quote from my NP thread. She lurks in threads, gets ticked about what she reads, and then sends back nasty grams. Well, I responded by letting her know that first of all, if she wanted to address my personal comments, she should not have done so in a business inquiry response. She had my PERSONAL email and could have easily told me what she thought about my comments via another medium. Secondly, I have had nothing but positive things to say about her products. I even refrained from bashing those products that don't work for me because they were good products, just not for MY hair. A few people have bought products based on MY recommendations and I made sure to let her know that. I also let her know that she has never given me so much as a thank-you, much less a discount after the fact. After that, I did not get ANY MORE emails from her. The whole thing jumped off from a LONG time ago due to a converstation on the phone and I was like SERIOUSLY?? Anyway, I made the mistake of ordering from her again and I have waited for QUITE some time for my package. I ordered after receiving an email on reduced shipping. I thought that maybe she was getting back on track with her business, but boy was I wrong. Even if I get my package, it will have been TOO LONG of a wait. I wish I had read this before my last purchase. It WOULD NOT have happened. ============================================ L&N: Yeah, I know she lurks in NP and she's even been on my Fotki. The way I see it is, the truth is the truth, if you don't like the information currently being put out there about you and your business than you need to change the information. After all this went down with her I was tempted to put it on NP and honestly, the only reason why I didn't was because I didn't want to bump her thread up, lol, it's no wonder her thread will drag on for like 8 months, while every other business gets a new thread started every month or 2. That should have been red flag #1. I also got the email about reduced shipping and promptly emailed her back asking to be removed from her mailing list. Only way I'll use her stuff again (after I run out of MA and SK) is if I come home and someone left some on my doorstep, and I don't think that will ever happen! She seems to have too much pride and doesn't take criticism well, even when it's warranted. I'm sorry, there is NO excuse for 5-7 week turnarounds, that ish is ridiculous!
even the skin stuff
Then again, I completely gloss over waves and 3's (no offense to three's, the back of my head is a three), so if I see a kink or a coil, they've got my attention. 
