I've only been to a salon twice in the last five/six years. During my Oct. 2003 touch up, what I disliked was
1)They were impatient with the detangling process.
2)Overlapping occurred with the following explanation: "Because you have at least three inches of new growth I couldn't help but overlap. It's easier to not overlap if you come for touchups every six weeks." (How illogical is that?)
3) being scolded for airdrying my hair as part of my regular routine. He said "Do you think you have wash & wear hair? I hope you didn't think I was going to let you leave this salon today with wet hair!" (I hope he didn't think I would pay $110 for a touch up without complete service!)
4)After all of the above, he implied (never openly stated)that my hair was in good condition. But nevertheless, he seemed to continue searching for something wrong. Finally, during the rollerset, he noticed that the hair near the nape of the neck was shorter - about one inch shorter than the rest. (As a result of me trimming it that way.) He said "Ah-ha, you have some breakage here!!!" I informed him that it wasn't breakage. His response was "Oh."
I'd like to stay away from salons
but I cannot do my own touch ups.