I'm not at all shocked at the yelp reviews.
http://www.yelp.com/biz/revolution-ego-charlotte
Revolution Ego
3 reviews
Category: Hair Salons [Edit]
2000 S Blvd
Ste 120
Charlotte, NC 28203
Neighborhoods: South End, Dilworth
3 reviews in English
Review from Teresa J.
Greer, SC
7/15/2012 First to Review
This is the very best salon I have ever used. Love, love, love the vibe. These three beautiful professional stylists really know their stuff! I drive 160 miles round trip just to go here. There is none of craziness of other salons (ie: appointment at one time and having to wait an hour or two before the stylist actually starts). Oh no, when they give you an appointment, that is your appointment time. I have actually shown up 10 minutes earlier and was told to proceed to the chair. Love the Internet access and the use of iPads while under the dryer. I also like being able to book appointments online.
Jessica is my stylist. She is a colorist extraordinaire! Everywhere I go, people want to know where did I get my color. No matter if I can't exactly communicate effectively what I want, Jessica listens and pulls it all together! The best thing about the color Jessica uses is that my hair is never, ever dried out from the color. I have never had color that leaves my hair in better condition than it was when I went into the salon.
If you are a curly(actually more kinky than curly) girl like me, or if you want locks started or maintained, then I suggest you call the women at Revoluion Ego! They really know natural hair.
Review from Nicole L.
4/25/2013
Waste of money and time. The consultation was useless. She never even touched my hair but instead just asked "what do you want to do'.
Consultation lasted about 3 minutes. Not acceptable when I took my time out to be there. Went for my appointment after being told my style would last at least 2 weeks. The stylist didn't wash my hair good enough, then acted like she didn't want to use any product. I realize natural products are expensive but I am paying top dollar. My style lasted 2 days, and no I didn't sweat it out. In fact I was sick so didn't even leave the house.
Also, it wouldn't hurt for these ladies to smile at some point.
Review from L J.
Charlotte, NC
9/11/2012
I had initially booked an appointment online for color. The stylist notified me that this service did not include a style and asked if I wanted one. I said yes.
Days later, I needed to reschedule my appointment. Unable to find one time slot to accommodate both color and style, I book the color online and then email the stylist requesting that I get both services.
The day of, as she finishes rinsing me and I go back to the chair, I specify what type of style I want, to which she responds,
"Well you're not getting any style because you didn't request it and my next client will be here shortly."
I mention the email and she said that she responded that I needed to continue looking until I find a time slot.
We debate for a few, but I eventually give up and leave with wet hair.
I sent a follow up email, explaining that there was obviously a mix up, but right or wrong, she should have tried to accommodate me. Perhaps I could have waited while she prepped her other client? Or one of the other stylists could have taken care of me? I told her that I would not be returning.
She responds that "I'm very direct and jovial; saying 'you're not getting any style' was intended as a joke so I'm very sorry it didn't come across that way and that you felt rushed out of the salon."
But I don't get how it's a joke if you still made me leave. And what bothered me most is that she made no attempts to win me back as a client.
In all, she just handled the situation poorly. It's a shame because she's a pretty good stylist.