Need advice on a dilemma I’m facing with my loctitian.
@Foxglove @mz.rae.
@Lynnerie @shortycocoa @Transformer And anyone else with an opinion.
I have a great loctitian whose a brand ambassador. I really like her she’s very personable, knowledgeable and has a great work ethic. Ok , so what’s the problem?
Well lately the last 3 months or so she has been trying to let trainees in her salon do my retights. I have nothing against trainees. Everyone has to learn somehow.
The first time she asked I told her I’m not superstitious but not everyone wants random people in their hair. I chose my consultant for a reason. I don’t know these people.
I have been with my consultant for over 2 years now. She installed my locks and has maintained them all this time. I even took the retight class from her. I’m in NY so all of these services here are most likely more expensive than most other places because of the high rent. For example, the retight class is 250. I paid 350.
When I made my appt back in August she asked me if one of her other people could do my retight I said no. These are not pro’s that have been doing locks. Not even certified and I didn’t see any of them listed as trainee on the consultant registry.
The morning of My last appt. this September she called me early that morning asking me if I could be a model for someone she’s considering hiring to work full time in the salon . She said my service would be free. I explained to her at that time that money was not my concern but my time is. She promised me that this new lady would finish me in the same time she does which is 3 hours. Even though I was skeptical I said ok.
I got to the shop at a little before 1pm which was my appt time. I was in her chair until 6pm when I just had to leave. That was 5 hours and my retight was still not done . She had the whole top of my head to do and when I say top I mean from about 1-2 rows above my ears and the whole top of my head . The lady was very nice and I didn’t want to hurt her feelings because like I said I know everyone has to start somewhere but I was in her chair so long I was getting bloated & gassy and I had also been invited to a dinner party at 7. If I would have stayed I would have been there another 3 hours. When I used to get my hair braided that’s how long I was sitting in the Braider chair 8-9 hours. That is one of the reasons I opted for Sisterlocks.i just couldn’t take those long sessions anymore.
My consultant to this day hasn’t called me to say sorry or to talk to me about what happened. Her assistant called to see when I can come in to let the lady finish my retight!!
With all of that said I feel my original consultant is trying to get rid of me for some reason. I’m easy going, I’m always on time for my appts. I felt we got along well and my cc is on file with her so she can charge me and she does ahead of time for my retights. Paid in full as soon as you make your appt.
I’m desperate because my locks are overdue for a retight my new growth is quite long. I tried to finish it on my own but I just don’t have the time or patience and some of the ones the other lady retightened are already loose and this was 1 1/2 wksago. I looked on the consultant registry and started calling around and I found another consultant that is very close to my house and is also a brand ambassador. I have to pay another consultation fee and I saw her work on her website which was excellent. If she seems ok when I go for my consult I will change to her. She told me she does all her own clients. I will talk to her in depth when I meet with her.
Do you ladies think I’m being short sighted to consider changing consultants?
Has this happened to any of the other Sisterlockers?
Thanks for reading all this. Opinions please!
