I had the same issue with my Ruchita order from early July which was before the moving announcement was displayed! I received mine around the same time as cookie1. The Henna mixed up very smooth and was easy to rinse out with water after letting it sit in my hair for 5 hours (I give it a thumbs up
). The Indigo on the other hand was the worse I have ever come across! It was so gritty that it felt like course sand no matter how long I attempted to mix it and was a messy nightmare to apply! I have never experienced this before.
Due to the delay in shipment without advance warning along with the low grade Indigo (IMO) I will shop around for another vendor.