Girl, I visit Texas once and a year and I want the name and address so I can beat that @$$. Any time a hair board member is anywhere near the city, we'll just tell our friends "oh, I need to stop by this salon for a minute. no, no you don't have to get out of the car. actually, stay in and keep it running. i'ma just go in and beat someone's @$$ right quick, be right back!"
But I will say this story is a tad suspicious. Had the friend never been exposed to relaxers and didn't know they smell and feel real different from conditioners? Was the stylist not using gloves? Anyway, if it really did go down like that, and I say this with the quiet sincerity of a Truth you have always known deep within you, I would have beat her @$$ until the last drop of my @$$-beating-ness had been drained from my body.