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I got my shipment confirmation the day after I ordered. Maybe check your SPAM folder?
ETA: Ordered Wednesday, shipped Thursday.
LaidBak said:Im not gonna wait for shed hairs, I'm just gonna pull some out. I lose very little hair on wash days and I want to make sure she has a good sample from all over my head.
@yodie.....they will send the questionnaire via post office along with the two stamped envelopes ...one to use for ur first sample and the completed questionnaire and the second for ur follow up analysisif ur suspicions about ur hair are right it will be nice to have confirmation!
@virtuenow....yes, the directions specify that the shed hairs be clean but don't go so far as to say whether to clarify if i recall correctly.....@faithVA do u recall?
i myself went with regular shampooing rather than cowashing and as to ensure the strands didn't have any build up or coating. I am sure u could email them and ask about cowashing tho if that is what u'd prefer ;-)
[USER=77239 said:LaidBak[/USER];16448129]Im not gonna wait for shed hairs, I'm just gonna pull some out. I lose very little hair on wash days and I want to make sure she has a good sample from all over my head.
[USER=17046 said:yodie[/USER];16445265]Are any of you ladies purchasing Komaza products?
My analysis shipped today. Did you ladies use shed hairs on wash day as your sample?
Onhergrind09 said:I received my questionnaire and envelopes today, I'm crazy excited! I started collecting hair the day I ordered which was my DC day so tomorrow, in the mail it goes.
Sorry. Have been away for a day or two. It doesn't matter how you wash it. It just needs to be clean with no product. So you can wash or cowash. It won't matter.
I wish I had read this before doing something stupid yesterday. I co-washed and detangled yesterday and gathered up my shed hairs. Because they had stated they should be clean, I then stupidly decided to wash the shed hairs with hand soap. OMG! The ball of hair dried up and tangled something fierce. I could not separate them without breaking out pieces of hair. I am going to have to wait until my next detangling session this coming weekend to get a decent amount to send to them.
You probably could have just put some conditioner on them to soften them upYou will get it next time.
[USER=353619 said:CurlsOnFire23[/USER];16465783]I'm going to try this is an early Christmas present to myself. I'm kinda scared of what they will say tbh...I'm really trying to work with my hair and I'd hate for them to send me my results like "girl...wow....don't even hold your breath for that phone call. here are your pics. Please do not contact this service again. Thank you"
It won't be that badIf it wasn't that bad for me, it won't be that bad for you. It should be quite informative. And just having some answers will probably bring you much needed relief. I know it did for me.