After years and years of being on this website and reading about this hair analysis, I just ordered one a few days ago.
I wrote them an email with some questions but they haven't got back to me yet, likely due to the holiday.
Does anybody know : what should I do if I don't really get a whole lot of hair shedding? I know everyone's hair sheds but I don't notice it. I get breakage, and that's only when I comb my hair, and I onlh comb my hair with conditioner in. Due to my hair texture, when I comb my hair any breakage or shed hairs are gong to be all balled up together in a little puff. How am I suppose to send them shed hairs when they only want clean hair with no conditioner on it? I don't comb my hair dry. I'm a little annoyed.
Also does anyone know if cleansing with mud will be "clean" enough for their analysis? I plan on doing a terrestrials style cleansing the next time I wash my hair which will be next week. If nobody knows, that's ok they should be getting back to me soon and I'll come back and tell you all what they said