I just returned from Yole salon on Grand Ave/Baldwin, Long Island NY and my experience was not good. If u are a shedder with new growth, like I am, I wouldn't recommend them. Because i arrived there on a non-busy day and time, I didnt have to wait at all-POSITIVE. The wash-woman shampooed, put my Aphogee in, and put me under the dryer-POSITIVE. After that, down hill! She then puts conditioner in, which I thougt was shampoo and a little bit of what seemed like some liquidy non-conditioner stuff-NEGATIVE. So I asked her to put some conditioner in, and she said i did-okkkkk...The two other emplooyees there that spoke english asked her in creole and she said she did. I sat in the stylist chair and she proceeded to rake my hair from forehead to nape with, I KID U NOT, an old raggedy wide toothed blow dryer brush? that had EXACTLY....10 bent and broken tooths? on it!!!! I whipped my head around to see WHAT THE H-LL was she combing my hair with!! I looked at her like, are u serious!!! She said I combing your hair out. I said no, just comb out each section that you are about to roll. With a reluctant look and sigh, she began to STILL rake my hair with.....I KID U NOT!!! the smallest toothed comb made!!!! You've seem them. Those cheap, thin-thin black combs that would snap in two. I NEVER, EVER thought of purchasing those types of combs in stores. Mind u, she seen how much of my shedding hair came out in the 5 tooth brush, but this genius decides to pick up this "lemon tree" comb. I yelled, for a bigger, wider toothed comb. She said i don't have one, and then deceided to top it off by saying, DO U WANT TO COMB IT? Ladiessss, YOU DON'T KNOW!!! I was 1 second from hurtin something!!! I told her that she needs to detangle from the bottom on up. I could HEAR my new growth ripping in my scalp. She rips from my new growth on down, saying u need a touch up. I seen the other stylist comb the relaxer waaaay past the new growth on the customer hair. Touch up? HERE?!! NO, I DONT THINK SO!!! Those old ladies and there old lady customers?-YOU CAN KEEP EM!!! Prices good, parking bad. THAT was my second experience with them. My first was my mistake by going in on a day of the week when it was crowded with.....old ladies. After signing in and watching while the 3 employees SLOWEY eat, stretch out in the stylest chair, and gossip, I decided to get up and find another salon. BUT not before THAT stylst jumps up to ask why before i walk out. The good prices would not make me return there. WE ladies here arent professional hair stylst, so why dont THEY know AA hair care basics?-new growth touch up only; detangle from ends on up; deep condition after aphogee; presentable working tools. I guess i pay for what i get.