OP, I'm sorry about your hair. But I think this is a funny thing, because I actually think you could make a case for yourself in a court of law. But I don't think you have standing in LHCF Court, if that makes sense. As some ladies here have said, Dominican blowouts, much like anything pertaining to hair (from relaxers to coloring), are not for everyone. People with 4b+ hair can't expect to go into a salon and come out with swanging hair, without repercussions. 4b hair isn't made to be that straight, and when you force it to be, then there's a really high chance that you'll lose some of your texture. That's just how it is. And regardless of what she said about having 20+ years of experience, blah blah, girl...you should have known better. You're on LHCF, you know what it is! Sometimes, it doesn't matter how much experience people have, there are just some things that can't be done. Getting 4b hair to swang while keeping the texture pristine is one such thing. I mean...yes, she was nasty and mean to you, and yes...your hair looked tore up at the end. But even if she was nice to you and got your hair bone straight...it almost certainly would be damaged anyway. Most people on LHCF know this, which is probably why most people think that you don't have a case. I don't think people feel that you deserve it. Nobody deserves to have their hair work destroyed, because we all know what it is to try to grow hair. That ish is hard. But you just should have known better, is all. Attitude aside, even if she has 50 years of experience doing hair...she isn't Jesus. She can't perform the impossible, and it's not really fair to expect it of her.
But in the real world, most people won't think like that. They'll think "Oh, she's a professional, this shouldn't have happened." So you just may win your case. If you do go through with it, good luck!
And some of ya'll in here are just too much.
Sitting in a garage and telling people that you are a car?
Accusing others of rejoicing over OP's heat damage?
Suggesting that OP lie to a JUDGE? In a court of LAW? And she's the one suing? (Which wouldn't work, because she brought her own heat protectant and fully insisted that it be used. Quite obviously, she knew the risks concerning heat damage.) Even if you were a shoo-in to win, a judge will throw your case out with the swiftness for lying.