NaturallyATLPCH
Well-Known Member
Last night I convo'ed Renee from Naturelle Grow to combine my two orders and refund one of the shipping costs. She answered right away. I even got a notification from Paypal stating that one of my $6.75 shipping fee was refunded already.
Okay I gatta say, this woman is going to get a lot of my money just for her stellar customer service alone. I really like her!
I almost got misty eyed after this experience, especially after that crazy fiasco with Bianca from HQS. I still get mad when I think about that one.
Renee has always been awesome. She set the bar for great customer service as one of my first Etsy purchases 5 years ago. APB is on her level as well.