Butterfly08
New Member
Ok ladies, I shared with you earlier about a stylist that changed my blunt shape to a U without my knowledge or approval. I tried to complain to her but she behaved so ugly and unprofessionally, insulting me 3 times although I never responded in kind, and only refunding $20. I then filed with Better Business Bureau.
It took her a couple weeks to respond and she stated that it took her so long because she is consulting with an attorney and I will be hearing from her shortly!!! The way she wrote it I know NO attorney actually drafted the response for her, but I am APALLED that instead of resolving this quietly she would choose to attempt to SUE a paying customer!!!
In my complaint, I mentioned that I knew 4 other people who would never use her services again. She is basing her "supposed lawsuit" on that statement (which is fact, and I have already started asking those people if they would be willing to write notarized statements explaining why they would never use her again, and that their decisions were made years ago, independent of my experience).
One of her insults against me was that "I need medication." She was silly enough to admit in her response that she told me this! And nowhere did she say that I was rude to her, BECAUSE I WASN'T!!!
I am not sure if she is trying to scare me but I will respond again to BBB anyway. I'm just trying to decide the best way to respond. I want to provide truth, but I also want to defuse the situation because I do NOT want to defend myself in court when *I* am the victim. JUST UNREAL!!!!!!
I'm sure her basis would be libel, slander or defamation, but I just don't see how she could prevail.
Oh, and she insulted my hair, even claiming that another stylist commented to her when I was leaving that she didn't know how the stylist was able to fix my hair, as damaged as it was!!! So now I want to send in pictures of my hair to BBB, both before, immediately after, and 6 weeks later to show that independent of any stylist, my hair is thick, full and healthy (even with some damage from the highlights)!!!!!
Any suggestions ladies??? Thanks for letting me vent!!!!
~I am not mentioning her name in case there is any legal action~ Doubtful, but I am being careful.
Sigh, just this week I looked at my hair and got angry again, and the kicker is that I may be going to court over this!!!!!!
It took her a couple weeks to respond and she stated that it took her so long because she is consulting with an attorney and I will be hearing from her shortly!!! The way she wrote it I know NO attorney actually drafted the response for her, but I am APALLED that instead of resolving this quietly she would choose to attempt to SUE a paying customer!!!
In my complaint, I mentioned that I knew 4 other people who would never use her services again. She is basing her "supposed lawsuit" on that statement (which is fact, and I have already started asking those people if they would be willing to write notarized statements explaining why they would never use her again, and that their decisions were made years ago, independent of my experience).
One of her insults against me was that "I need medication." She was silly enough to admit in her response that she told me this! And nowhere did she say that I was rude to her, BECAUSE I WASN'T!!!
I am not sure if she is trying to scare me but I will respond again to BBB anyway. I'm just trying to decide the best way to respond. I want to provide truth, but I also want to defuse the situation because I do NOT want to defend myself in court when *I* am the victim. JUST UNREAL!!!!!!
I'm sure her basis would be libel, slander or defamation, but I just don't see how she could prevail.
Oh, and she insulted my hair, even claiming that another stylist commented to her when I was leaving that she didn't know how the stylist was able to fix my hair, as damaged as it was!!! So now I want to send in pictures of my hair to BBB, both before, immediately after, and 6 weeks later to show that independent of any stylist, my hair is thick, full and healthy (even with some damage from the highlights)!!!!!
Any suggestions ladies??? Thanks for letting me vent!!!!
~I am not mentioning her name in case there is any legal action~ Doubtful, but I am being careful.
Sigh, just this week I looked at my hair and got angry again, and the kicker is that I may be going to court over this!!!!!!