makeupvixen
Well-Known Member
I've only ordered twice but received both withing 4 days of ordering. But that was also prior to this thread. So we are ordering more and with the yt videos there are probably more people ordering than usual.
Not condoning bad customer service. Just giving a theory on why things may be on back order moreso now than 2 months ago. Many companies aren't prepared for a spike in sales. And yt and forums like this can cause a nice spike.
Yes, I agree. Hopefully they will improve in the future. I've just been lucky enough to have 3 bad experiences, before all the videos and forums and now but I know what you mean. Still love the product though but I don't like bad customer service.
I live in CA and my very first order took about 8 days to get but that was about 2 years ago. Ordered earlier this year and the same turnaround so maybe the delay is both destination and inventory related. Maybe I should stop buying up all the Left Coast Lemon from everybody, LOL, yup guilty, I'm the left coast lemon bandit, lol.