Anothe Phyto addict checking in - I was always pretty happy with my Mizani at the JC Penney salon, except the too straight and flat hair - I wanted my hair pretty straight but not flat - BUT - I hate hate hate sitting in a salon for hours, waiting them to finish styling it when I was just going home that night and pulling it back into a ponytail the next day, paying $70, changing my schedule to make an appointment - so for two years I kept saying I was going to try it myself at home. Read about Phyto relaxer for those years, saw a couple of sources that said it was low pH, made for home users so it's hard to screw up, and plus I tried some of the other products and liked them first. And when I finally screwed up the courage to do it myself - a touch up, so only half the box - I was thrilled. No burning (tho I have had burning since then when I wasn't so careful about not scratching), hair just straight enough, incredibly shiny somehow, velvety feeling - it really does feel like some kind of deep conditioner - and no breakage/hair falling out, which is what I was terrified of. I remember reading a post on another board when I was doing my research and this guy who did his hair said he left it on his head for an hour - ! - willing to risk it because he was going for a punky look so bald would be okay if that happened - and it didn't! That might have been the last thing I read that made me say go for it.