Looking forward to starting this challenge....but...
......I am still waiting on my Castor Oil from
www.jamaicancastoroil.com (ordered thru ebay mid December last year - @ the 17th). I paid Priority shipping to the UK which should take about 1 week but it still hasn't arrived. I ordered two bottles of Lavender. I had already tried some as a family member given me a small amount and liked it so decided to take the plunge and order two whole bottles.
Anyway I called them up last Friday and was assured that it would be shipped ASAP and they would refund me the shipping costs as I had paid Priority and it hadn't been shipped Priority (apparently they have HUGE back-orders and are running a little behind). Anyway fast-forward to today and I call again to find out where my JBCO is and I speak to another Family member/ business owner (Donovan).
I was all up in complaint mode ready to be a pain but to tell the truth he was really nice, apologised profusely and they have said that they will refund me the whole amount and still send me out the JBCO for free to apologise for all the hassles and chasing I have had to do.
Must admit tho that I was very impressed by their cutomer service skills and customer handling. Its not often you get companies that are willing to put things right.
Anyway ladies I will keep you all updated on this one and hopefully I will have my JBCO ready for this challenge in Feb.....