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I'm watching one of her videos where the client has a "hole" in the back of the hair. I don't agree that it all has to be cut to that length, the hair is simply uneven and it will catch up with proper looking after. As long as the dead ends are removed I don't see a problem with having a slightly uneven section; yes from an aesthetic point of view it might not look amazing, and stylists hate that, because the focus is on that aesthetic for many stylists, but I don't think it's the end of the world.
I had a W problem in the back for a while, I simply babied the area and the "hole" grew back. No need to have a drastic cut on that occasion.
Idk if I want to continue after she says you need to get your hair straightened to get a trim.
Like... What?