Butterfly08
New Member
I just posted in the MBL thread a preliminary update pic. I know that I was very close to MBL right before I got my relaxer last Thursday. I asked her to give me a trim and she said 1/4 inch. I didn't realize until today why my hair is falling funny. It's because she turned my blunt cut to a U!!! 
I am close to tears because this is the second time somebody chopped me up and I didn't realize it right away. I HATE U shapes and it has taken me forever to get a full blunt. I am beyond pissed!!!!
Just needed to vent. My sis didn't pick up the phone and I had to tell somebody!!!
See my avi for my last blunt cut. Below is where I was before the relaxer. And finally where I am now (I realize it's a side pic. I'm so mad I don't even feel like taking a pic from behind). But trust me it's a U. I couldn't realize why the sides seemed so much shorter. MAN!!!!
I mean what is a trim - it is NOT a cut! Why would she change the SHAPE of my hair without asking me first?! I now remember that she was good for iving me a U when I went to her years ago.
I have one little piece right in the middle that is less than half an inch below my brastrap. Every other piece is way above. I remember a piece on the side of my hair that when stretched came below my breast. Now it doesn't even touch the middle it.
Once I calm down I'll take a pic from behind. I am so frustrated because I was finally at MBL and she ruined everything. On top of that, the experience sucked too. My sides are thin, she didn't style well, my hair is frizzy.
Thanks for listening ladies.
:update:
Here is the best pic I could take of my "haircut". I really don't even know what to call it. It's just plain butchered, it really isn't even a good U.
She left me a VM today around 5:00 p.m. and I called her right back. She said she was upset that I was disappointed, and that in 20+ years of doing hair I was only her 2nd complaint. She said usually people trust her judgment and since I used to go to her and stopped perhaps I didn't. I told her it was a communication issue - I understood that I had damage in the blonde parts and my ends were dry, but we agreed upon 1/4 of an inch, and if she veered from that she should've let me know before she did it. She said that she thought I knew my hair was damaged and pretty much assumed that I would trust her to use her professional judgment about how to salvage my hair.
Ok here's where I got mad.
She said the unbleached part of my hair was very damaged and had a huge hole in the back, and that she didn't know if I didn't take care of my hair or just keep it balled up 
....ok that's where I had to stop her. 
I told her I wash my hair weekly, deep condition, DO NOT use direct heat, only color and relax 2 - 4 times each per year, etc. I absolutely was not aware of one side being drastically longer than the other, and AGAIN if she noticed that, she should have said something instead of happily snipping away. And how is it that master Aveda stylists didn't notice the hole but she did??? :scratchch
She seemed offended more than anything that I didn't trust her judgment. She asked what I wanted her to do, did I want her to cut it blunt. Um hello, she will not be touching my hair again!
I had thought about asking her for free products but you know what? I don't ever wanna step foot in her shop again. I'm done!
So she lost a customer, and now she knows why.
FINAL UPDATE! :update:
I called her back yesterday and asked for a refund. I'll spare all the details but she ultimately began raising her voice and insulted me twice:
1) She said "I knew I shouldn't have taken you as a client!"
2) She said "I'll give you the refund, I know that's all you want anyway!"
I raised my voice to match hers but NEVER insulted her personally, although she has A LOT of material I could work with! I finally told her just give me the refund and asked when I could come by. She said 10:30 a.m. today.
I went at 10:30 and she was 45 minutes late. I went on a work break so I ended up having to use my entire lunch break to handle this. I showed her the pictures and of course she argued. Finally I said again to just give me the refund. She gave me $20. I told her give me my tip back too. She said the cut was $10 so I already had it. I then informed her that I would be filing a complaint and letting everyone I know know about her behavior and she told me I need medication before going back inside!!!! 
Just completely uncalled for!!!
Anyhow, I'm using the money to buy a bottle of Aveda Damage Remedy conditioner and will take precious care of my hair from now on. And I'll pray for her - with her attitude, she will need it!!!!!! (Oh and I talked to two other former clients of hers who were dissatisfied but never told her. So just because she has only received 2 complaints does not mean that others did not have a problem with her)!
I am close to tears because this is the second time somebody chopped me up and I didn't realize it right away. I HATE U shapes and it has taken me forever to get a full blunt. I am beyond pissed!!!! Just needed to vent. My sis didn't pick up the phone and I had to tell somebody!!!
See my avi for my last blunt cut. Below is where I was before the relaxer. And finally where I am now (I realize it's a side pic. I'm so mad I don't even feel like taking a pic from behind). But trust me it's a U. I couldn't realize why the sides seemed so much shorter. MAN!!!!
I mean what is a trim - it is NOT a cut! Why would she change the SHAPE of my hair without asking me first?! I now remember that she was good for iving me a U when I went to her years ago.
I have one little piece right in the middle that is less than half an inch below my brastrap. Every other piece is way above. I remember a piece on the side of my hair that when stretched came below my breast. Now it doesn't even touch the middle it.
Once I calm down I'll take a pic from behind. I am so frustrated because I was finally at MBL and she ruined everything. On top of that, the experience sucked too. My sides are thin, she didn't style well, my hair is frizzy.
Thanks for listening ladies.
:update:
Here is the best pic I could take of my "haircut". I really don't even know what to call it. It's just plain butchered, it really isn't even a good U.
She left me a VM today around 5:00 p.m. and I called her right back. She said she was upset that I was disappointed, and that in 20+ years of doing hair I was only her 2nd complaint. She said usually people trust her judgment and since I used to go to her and stopped perhaps I didn't. I told her it was a communication issue - I understood that I had damage in the blonde parts and my ends were dry, but we agreed upon 1/4 of an inch, and if she veered from that she should've let me know before she did it. She said that she thought I knew my hair was damaged and pretty much assumed that I would trust her to use her professional judgment about how to salvage my hair.
Ok here's where I got mad.
She said the unbleached part of my hair was very damaged and had a huge hole in the back, and that she didn't know if I didn't take care of my hair or just keep it balled up ....ok that's where I had to stop her. I told her I wash my hair weekly, deep condition, DO NOT use direct heat, only color and relax 2 - 4 times each per year, etc. I absolutely was not aware of one side being drastically longer than the other, and AGAIN if she noticed that, she should have said something instead of happily snipping away. And how is it that master Aveda stylists didn't notice the hole but she did??? :scratchchShe seemed offended more than anything that I didn't trust her judgment. She asked what I wanted her to do, did I want her to cut it blunt. Um hello, she will not be touching my hair again!
I had thought about asking her for free products but you know what? I don't ever wanna step foot in her shop again. I'm done! So she lost a customer, and now she knows why.
FINAL UPDATE! :update:
I called her back yesterday and asked for a refund. I'll spare all the details but she ultimately began raising her voice and insulted me twice:
1) She said "I knew I shouldn't have taken you as a client!"
2) She said "I'll give you the refund, I know that's all you want anyway!"
I raised my voice to match hers but NEVER insulted her personally, although she has A LOT of material I could work with!
I finally told her just give me the refund and asked when I could come by. She said 10:30 a.m. today.I went at 10:30 and she was 45 minutes late.
I went on a work break so I ended up having to use my entire lunch break to handle this. I showed her the pictures and of course she argued. Finally I said again to just give me the refund. She gave me $20. I told her give me my tip back too. She said the cut was $10 so I already had it. I then informed her that I would be filing a complaint and letting everyone I know know about her behavior and she told me I need medication before going back inside!!!! Just completely uncalled for!!!Anyhow, I'm using the money to buy a bottle of Aveda Damage Remedy conditioner and will take precious care of my hair from now on. And I'll pray for her - with her attitude, she will need it!!!!!! (Oh and I talked to two other former clients of hers who were dissatisfied but never told her. So just because she has only received 2 complaints does not mean that others did not have a problem with her)!
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I didn't think to tell her - preserve my blunt! 
This is the exact reason I stopped going to salons, I refuse to pay someone to frigg up my hair.
!!!!!!!!!! I NEVER let anyone come close to my hair with a pair of scissors. I do all my dustings, trims and cuts myself. I guess the only solace is that it is still a little early in the year and you have the rest of the year to get back to your blunt cut.
in spite of your negative experience.
My sister recommended that I ask for a free service but to be honest I don't want to go back to her again, free or not. Maybe a free product!!!! 
