Foxglove
A drop of golden sun
OP had pics of the item in the thread in the exchange forum. The buyer saw the pics because they were posted before she PM'ed her
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What would you do?
- Thread starter winona
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OP had pics of the item in the thread in the exchange forum. The buyer saw the pics because they were posted before she PM'ed her
BadMamaJama
New Member
Nonie
Well-Known Member
BadMamaJama LOL if you want an unbiased opinion, you do not go to your friends and tell them your side of the story. That is what you do when you want validation: you go to people you know are in your corner and give them your point of view and you get a very biased response because they are your friends and have your back.
When you want honest reactions and objectivity, you ask a question the way OP asked it without giving a clue about who was who. You ask people who will not be swayed by a loyalty to either player because they have no relationship with arbitrary people they do not know.
From everything OP has posted, she was trying to figure out how best to solve the problem at hand. She stated in the other thread she needed time to come up with a solution. If it were validation she was after then her first post in this thread would've been more like the post she posted after it was let out the bag that this was not hypothetical. Until then, she had let folks state opinions without jumping in to support the buyer.
So IMO she is not the one who made this messy. She tried to keep the two discussions separate so there would be no "contamination". And had she decided to do like a monk and meditate, she might've heard nothing but her own voices telling her she was wronged.
The reason why decisions are made by a majority vote is because selfishness is a part of human nature and no one is an island. By posting this in the busiest forum on LHCF, OP got to pick the brains of people she probably would not have otherwise thought to contact. If you limit yourself to gain knowledge from just those you consider friends, you will miss opportunities of enlightenment that a forum like this opens doors to. I don't think I have ever talked to Afroette before today, but her knowledge of the law led me to pick her brain and make her acquaintance. So this thread has made me a lot smarter than I would have been if it did not exist. And if it did not exist and I only knew of the other thread, instead of me leaving here having learned about things to remember if I ever engaged in an online transaction or how Paypal may work to solve a dispute--in other words general info I can use later--I would instead be wondering if the splitender works, how big the chip is, who is lying...
stuff that has no bearing on my life. So I still disagree with you, but we don't have to agree, so it's all good.
Poohbear
Fearfully Wonderfully Made
*CherryPie* said:But that's because you believed her when she said it was 4 hours. But I really don't care anyway.Like I said before, it'll get resolved in my favor or hers . Let it be.
*CherryPie*, If it wasn't just a 4 hour wait, then how long of a wait was it til she responded to you? 4 weeks? 4 months? If it was weeks or months then I could understand your frustration a bit.
Sent via Android LHCF App
faithVA
Well-Known Member
Considering the threads I have seen on LHCF, I think this thread went really well considering the personal nature of it. It did get a bit messy but its several days later and this thread is still pretty calm. I say let it be. If it gets too messy the moderators can lock it as needed.
kinkycurlygurl
Well-Known Member
I had a similar incident selling a paperback book for a dollar plus shipping on Amazon. The book didn't arrive until two days after the estimated arrival date. He literally harrassed me via email for days. I initiated his refund on the 3rd day of constant emails, because my customer satisfaction rating was at 100% over many transactions and I didn't want a bad transaction review to damage that. The day after I initiated the refund I got a sheepish email from the guy asking if he could mail me a check to pay for the book because it arrived and he could see that the postal service misdirected it at first then routed it back to him. I told him to just keep the book and give me a positive review for how I handled his issue instead. Really, I just wanted him to leave me the heck alone.
You should consider just refunding her the money. If you sell things often, you want to cut this public back and forth short. Your reputation as an honest merchant is more valuable than the $45. Also, think about writing a refund policy for your business so that anyone who buys from you knows what your terms and conditions are for sales and refunds. Good Luck!
You should consider just refunding her the money. If you sell things often, you want to cut this public back and forth short. Your reputation as an honest merchant is more valuable than the $45. Also, think about writing a refund policy for your business so that anyone who buys from you knows what your terms and conditions are for sales and refunds. Good Luck!
reeko43
Well-Known Member
I think that sellers and buyers can learn from this thread. I frequently purchase from Etsy, Ebay, Amazon, etc. It is rare that I have an incident. However, when I do, I have 99.99% been able to have a favorable outcome.
Sellers and buyers are human and make mistakes. I bought a blue tooth ear piece for a friend recently off eBay. Friend didn't find out that the item didn't work until 45 days later. This was outside the sellers return period. I contacted the seller thru eBay with the problem. eBay usually states that buyer should get a reply within 48 hours. Two days later I got an email stating item was beyond the return period. I then emailed and stated that I had never given seller a rating for this item and would really like to give him a top rating if he will work with me. I got my replacement, he got his 5 star rating.
As buyers, we should give a seller a reasonable time to respond to our issues. We should have documentation of all attempts at a resolution. We should treat the seller as an adult. If the signs are pointing in a negative direction, get PayPal or your credit card involved. The more you remain reasonable and calm in your transactions, the more credible you are to the seller and any mediator that may have to get involved.
Sellers and buyers are human and make mistakes. I bought a blue tooth ear piece for a friend recently off eBay. Friend didn't find out that the item didn't work until 45 days later. This was outside the sellers return period. I contacted the seller thru eBay with the problem. eBay usually states that buyer should get a reply within 48 hours. Two days later I got an email stating item was beyond the return period. I then emailed and stated that I had never given seller a rating for this item and would really like to give him a top rating if he will work with me. I got my replacement, he got his 5 star rating.
As buyers, we should give a seller a reasonable time to respond to our issues. We should have documentation of all attempts at a resolution. We should treat the seller as an adult. If the signs are pointing in a negative direction, get PayPal or your credit card involved. The more you remain reasonable and calm in your transactions, the more credible you are to the seller and any mediator that may have to get involved.
SmilingElephant
Well-Known Member
*CherryPie*
Well-Known Member
Paypal decided in OP's favor only because I sent the payment as "gift" as we usually do on here so that the seller doesn't incur Those paypal seller's fees...that nobody wants to pay.
No more paying as a gift to someone i've never purchased from.
I love paypal! They did everything they could...that's why it took so long.
If I hadn't tried to keep her from having to pay those fees, I would have won.
It was the principle anyway. I'm just glad that losing $40 won't hurt me. Heck, that's close to what I pay for ONE blush....and you should see my makeup stash!
No more paying as a gift to someone i've never purchased from.
I love paypal! They did everything they could...that's why it took so long. If I hadn't tried to keep her from having to pay those fees, I would have won.
It was the principle anyway. I'm just glad that losing $40 won't hurt me. Heck, that's close to what I pay for ONE blush....and you should see my makeup stash!
JeterCrazed
New Member
Extra! Extra!
LovelyLouboutin
Well-Known Member
JeterCrazed said:
Lol!!!!!!!
*CherryPie*
Well-Known Member
I was responding to meesch. If you didn't want to know what the outcome was, why did you enter the thread? Childish...
pookaloo83
New Member
It was the principle anyway. I'm just glad that losing $40 won't hurt me. Heck, that's close to what I pay for ONE blush....and you should see my makeup stash!
JeterCrazed
New Member
*CherryPie* said:I was responding to meesch. If you didn't want to know what the outcome was, why did you enter the thread? Childish...
The outcome of the situation was the ONLY reason I came in here.
Clearly, you're aloof.
