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With everyone and their mother having the knowledge to create their own product lines, I'm seriously thinking about just doing my own - for my own head, not for sale. It makes me really contemplate whether or not I need to have my money out there with people who aren't really being monitored by anyone and who have no real repercussions for their actions. I've been pretty lucky with vendors so far but I feel like that's just by chance... Sure, it would take some time to figure out how to whip up a batch of what I need, but I could also make enough to last so I'd only have to do it a couple of times a year. I feel like I'm going to watch all my handmade purchases even closer now and how they are made so I can dupe them. I think there's a thread around here where someone already suggested that...
 
@CodeRed

There are plenty of Folks on here Whipping up their own Lovely sounding Blends for Personal use.:love:

Keep us posted if you decide to take on this project.:yep:
 
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My status via my FB message:

Me: What do I have to do in order to get my package? I am moving to a new city on December 30. I placed my order November 22, 2012. My order number is #3322. I have sent you 8 emails. After the 8th one, you told me my order would be sent out on December 12th or 13th. It is now December 23rd. If you cannot get my product to me, then simply give a refund.

You would be happy, if you were in this situation. And if you say that you would, then you are not being truthful. I am sending you a private message, and not "putting you on blast" on you FB. I am being nicer to you, than you are to me.
Send me my product or my money. You choose.

Her: I would not be happy, I would be pissed and I totally agree with everything you said. There's no excuse except that when I come back, I will only sell what's in stock and already made. No backorders. It is almost impossible running this with a newborn and toddler. I have to make this right and even if you never shop with me again, I don't want such a horrible taste in your mouth and you have been very nice. I will double your hard and mail them off tomorrow. When I print the label, I will respond here on fb with the tracking info. I'm trying to get caught up as fast as I can. No more excuses and I really can't thank you enough. I will not carry these kind of delays into the new year. Talk with you soon

I will of course keep you posted.
 
@CodeRed

I'm sure it will be fine.:yep:

In the Oils Challenge & Coffee, Tea, Ayurvedic Challenge people showed some really lovely handmade conditioners they made.
 
My status via my FB message:

Me: What do I have to do in order to get my package? I am moving to a new city on December 30. I placed my order November 22, 2012. My order number is #3322. I have sent you 8 emails. After the 8th one, you told me my order would be sent out on December 12th or 13th. It is now December 23rd. If you cannot get my product to me, then simply give a refund.

You would be happy, if you were in this situation. And if you say that you would, then you are not being truthful. I am sending you a private message, and not "putting you on blast" on you FB. I am being nicer to you, than you are to me.
Send me my product or my money. You choose.

Her: I would not be happy, I would be pissed and I totally agree with everything you said. There's no excuse except that when I come back, I will only sell what's in stock and already made. No backorders. It is almost impossible running this with a newborn and toddler. I have to make this right and even if you never shop with me again, I don't want such a horrible taste in your mouth and you have been very nice. I will double your hard and mail them off tomorrow. When I print the label, I will respond here on fb with the tracking info. I'm trying to get caught up as fast as I can. No more excuses and I really can't thank you enough. I will not carry these kind of delays into the new year. Talk with you soon

I will of course keep you posted.

I have read so many people who put their personal business out there as an excuse.... I hope they are not striving to be bigger. Big companies do not do this - it is not professional. At all. Nor does it garner very much sympathy when everyone is using their home life as an excuse not to work properly. What it sounds like is that you can't do work and home at the same time, so you really ought to just choose one....
 
@CodeRed

When you advertise a Sale and take Folks money, you need to be able to deliver as promised when I, the Customer, placed the order with you, the Seller.

When I hit PayNah on my Payment, I didn't see any clauses about; my car broke down, I ran out of supplies, the dog ate my homework, I got hit with more Sales than I was prepared for - You took my money for services tendered or rendered.

At the Point that you accepted My Cash, ALL excuses went out the Window.

But here's the thing, those that are having the most issues are turning right around and having another Sale on top of the Sale they just had and can't deliver on.:perplexed
 
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This is the response from the vendor:

Hi
Yes. I've received your order. It will ship first thing tomorrow morning.
Please note that my store policies state to please allow up to 30 business days before shipping due to the amount of orders I receive. All items are handmade by me in the order I receive them. It has never taken the entire waiting period before shipping. Usually about 5-15 business days. All depending on the amount of orders placed before your order.
You will receive a delivery confirmation email with a tracking number once it is shipped.
 
My Afroveda arrived today finally. She sent me a hefty 4 ounce sample of the Oasis Cocktail Soufflé and some peppermints. How cute lol...

Now I am just waiting on my Soultanicals I ordered on December 3. Smdh at my Duafe order I placed on the 5th. After reading everyone else's dilemma that happened BEFORE Black Friday, I guess I will be getting ready to file a dispute.

I have easily narrowed down companies I will repurchase from period, whether during a sale or not.
 
My status via my FB message:

Me: What do I have to do in order to get my package? I am moving to a new city on December 30. I placed my order November 22, 2012. My order number is #3322. I have sent you 8 emails. After the 8th one, you told me my order would be sent out on December 12th or 13th. It is now December 23rd. If you cannot get my product to me, then simply give a refund.

You would be happy, if you were in this situation. And if you say that you would, then you are not being truthful. I am sending you a private message, and not "putting you on blast" on you FB. I am being nicer to you, than you are to me.
Send me my product or my money. You choose.

Her: I would not be happy, I would be pissed and I totally agree with everything you said. There's no excuse except that when I come back, I will only sell what's in stock and already made. No backorders. It is almost impossible running this with a newborn and toddler. I have to make this right and even if you never shop with me again, I don't want such a horrible taste in your mouth and you have been very nice. I will double your hard and mail them off tomorrow. When I print the label, I will respond here on fb with the tracking info. I'm trying to get caught up as fast as I can. No more excuses and I really can't thank you enough. I will not carry these kind of delays into the new year. Talk with you soon

I will of course keep you posted.
cutenss Who is this vendor?
 
This is the response from the vendor:

Hi
Yes. I've received your order. It will ship first thing tomorrow morning.
Please note that my store policies state to please allow up to 30 business days before shipping due to the amount of orders I receive. All items are handmade by me in the order I receive them. It has never taken the entire waiting period before shipping. Usually about 5-15 business days. All depending on the amount of orders placed before your order.
You will receive a delivery confirmation email with a tracking number once it is shipped.
MileHighDiva Sorry, I haven't been keeping up. But who is this vendor?
 
Ms.havilland

:thud: How long will that haul last you? Is this the only line that you use, besides gel?

This should last a year. Last time I bought salon size bottles they last over year. The gelly (5 months), moisturizers and methi treatments will last 5-7 months. We use the Gelly as a family so 4 heads are sharing it.

I use Hairveda pretty exclusively because after much trial and error it delivers the best results. However here are the other prods i use:

Tressemme deep cleansing shampoo twice a month to clarify.

Vo5 clarifying conditioner 1x a week to cleanse my hair gently. I like this better than mild shampoo.

Natures Gate Aloe Vera conditioner as a back up co wash conditioner.

I make Chicoro's hair gel for my edges

Njoy hair growth oil for my scalp

Eco styler brown, clear and pink gels

Kinky curly knot today leave in

Kinky curly curling custard for styling

Miss Jessie's pillow soft curls for styling

I think that's it. LOL ;)
 
My Afroveda arrived today finally. She sent me a hefty 4 ounce sample of the Oasis Cocktail Soufflé and some peppermints. How cute lol...

Now I am just waiting on my Soultanicals I ordered on December 3. Smdh at my Duafe order I placed on the 5th. After reading everyone else's dilemma that happened BEFORE Black Friday, I guess I will be getting ready to file a dispute.

I have easily narrowed down companies I will repurchase from period, whether during a sale or not.

Girl it took a whole 23 days for me to get my afroveda and I ordered early November when there was no sale...and she had the nerve to send me some mints in my box.. What the what? she had me bout ready to act unchristianly lol
 
So it appears that in order to get some ACK RIGHT, you have to file a despute.

I filed a despute with Duafe Naturals and got a shipping notice. Now, we all now that doesn't indicate a shipment, but it's funny how when I contacted her directly I didn't hear a peep, but through Paypal, there is a response. Hmph...

My email:
I recently emailed you a couple of days ago in regards to my order status and haven't heard from you. It will be a month soon. If possible, please refund my money. I will purchase another time. Thank you.

Her response to my claim...(yeah right):

Your dispute was opened the day I shipped your order. It has left already. Sorry for the long delay.

Lady it has NOT left already. I filed the dispute at 3:50 pm today. You sent out the shipping notice at 4:50.

Do these companies thinks you're stupid or something? WOW.

Too bad if I like her stuff. Another company bites the dust.
 
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IDareT'sHair
Did your cream from Duafe arrive melted, separated,and leaking in an envelope?:spank: I didn't even get mad because I know for sho' I WILL NOT give her another dime or time. So disappointed in this! I have a large 16oz (clean) jar I will just rewhip the stuff and put it all in there! I know I lived in FL now but it has not been scorching hot...I ordered from her back in August and my stuff was NOT this way!...Goodness

Entwine although delayed shipping as well...BUT my pkg arrived well packaged each container was wrapped and taped securely AND a full 4oz of the hydrator cream and a 2oz sample of shampoo and conditioner.

Must give MyHoneychild a high five! I ordered on a day before Christmas eve and got my products yesterday!:yep:
 
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