IDareT'sHair
PJ Rehabilitation Center
@Healthb4Length
You shouldn't have any problems getting it resolved with SSI.
I Agree, Always Stellar CS.
You shouldn't have any problems getting it resolved with SSI.

I Agree, Always Stellar CS.
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My status via my FB message:
Me: What do I have to do in order to get my package? I am moving to a new city on December 30. I placed my order November 22, 2012. My order number is #3322. I have sent you 8 emails. After the 8th one, you told me my order would be sent out on December 12th or 13th. It is now December 23rd. If you cannot get my product to me, then simply give a refund.
You would be happy, if you were in this situation. And if you say that you would, then you are not being truthful. I am sending you a private message, and not "putting you on blast" on you FB. I am being nicer to you, than you are to me.
Send me my product or my money. You choose.
Her: I would not be happy, I would be pissed and I totally agree with everything you said. There's no excuse except that when I come back, I will only sell what's in stock and already made. No backorders. It is almost impossible running this with a newborn and toddler. I have to make this right and even if you never shop with me again, I don't want such a horrible taste in your mouth and you have been very nice. I will double your hard and mail them off tomorrow. When I print the label, I will respond here on fb with the tracking info. I'm trying to get caught up as fast as I can. No more excuses and I really can't thank you enough. I will not carry these kind of delays into the new year. Talk with you soon
I will of course keep you posted.
cutenss Who is this vendor?My status via my FB message:
Me: What do I have to do in order to get my package? I am moving to a new city on December 30. I placed my order November 22, 2012. My order number is #3322. I have sent you 8 emails. After the 8th one, you told me my order would be sent out on December 12th or 13th. It is now December 23rd. If you cannot get my product to me, then simply give a refund.
You would be happy, if you were in this situation. And if you say that you would, then you are not being truthful. I am sending you a private message, and not "putting you on blast" on you FB. I am being nicer to you, than you are to me.
Send me my product or my money. You choose.
Her: I would not be happy, I would be pissed and I totally agree with everything you said. There's no excuse except that when I come back, I will only sell what's in stock and already made. No backorders. It is almost impossible running this with a newborn and toddler. I have to make this right and even if you never shop with me again, I don't want such a horrible taste in your mouth and you have been very nice. I will double your hard and mail them off tomorrow. When I print the label, I will respond here on fb with the tracking info. I'm trying to get caught up as fast as I can. No more excuses and I really can't thank you enough. I will not carry these kind of delays into the new year. Talk with you soon
I will of course keep you posted.
MileHighDiva Sorry, I haven't been keeping up. But who is this vendor?This is the response from the vendor:
Hi
Yes. I've received your order. It will ship first thing tomorrow morning.
Please note that my store policies state to please allow up to 30 business days before shipping due to the amount of orders I receive. All items are handmade by me in the order I receive them. It has never taken the entire waiting period before shipping. Usually about 5-15 business days. All depending on the amount of orders placed before your order.
You will receive a delivery confirmation email with a tracking number once it is shipped.
MileHighDiva Sorry, I haven't been keeping up. But who is this vendor?
My Afroveda arrived today finally. She sent me a hefty 4 ounce sample of the Oasis Cocktail Soufflé and some peppermints. How cute lol...
Now I am just waiting on my Soultanicals I ordered on December 3. Smdh at my Duafe order I placed on the 5th. After reading everyone else's dilemma that happened BEFORE Black Friday, I guess I will be getting ready to file a dispute.
I have easily narrowed down companies I will repurchase from period, whether during a sale or not.