Did the store sell her a 2006 relaxer in 2009 or did she buy it three years ago. That right there would make or break the case, IMO.
This is why they tell you to do a strand test.
Don't follow the instructions, and you have no case. That's the whole point of the warning labels - to cover their arses so that when ish like this does happen, they can say - see, user error! Not our fault - we PUT the directions on the box.![]()
JustKiya, as a fellow natural, you may or may not know the answer to this, but someone else may: do the instructions on a relaxer say "Check the expiration date?" Do those of you who are relaxed routinely check when you buy?
Back when i was relaxed, I sure didn't...
Yep i better start reading directions. I have never read directions or dates on a relaxer. I've noticed when I have bought old relaxers it gets that crusty white flaky stuff on the top. How do you not notice that?
I doubt that it tells you to check the expiration date, but the instructions definitely say 'Do a strand test before every relaxer, even if you have used the product before'.
I've done enough chemical treatments to my hair to know that much.
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And stuff like this is why I always did a strand test and a skin test when I was dying my hair. Always. Taint worth being too impatient to wait for the results, and end up bald or with a severe allergic reaction.![]()
I see your point. If she had done a strand test by coating her hair with relaxer, then, after 5 minutes, looked up and realized that strand was missing, she wouldn't have done the rest of her head. BTW, never a better time than to use this smiley:
But I'll bet you 100 more keystrokes that MOST DIY relaxer users don't do a strand test every time -- especially if it's a brand they've used before.
I really sympathize with this lady.