FaithVA,
Did you rinse #1 out before applying # 2? You said that you left #2 in for 2 hours. I thought #2 was mixed overtop #1. Curious to see how folks are actually using the product and the results they are getting. I used steps 1(5 minutes) and 2 ( on top of step 1 for 20 minuets)a few days ago and initially noticed that my hair was softer and more shiny but now it seems more dry. I rinsed, shampooed, applied protein conditioner and rinsed, followed by moisturizing conditioner for 30 minutes. I will monitor and proceed with caution before trying step 3. My products were purchased by a licensed cosmetologist. I am natural, no color and used product as a stand alone treatment.