Ok HONESTLY......what would YOU have done??

[jovan787]

I was in Wal-Mart a few days ago and I noticed they sold a magnetic roller kit that included 54 rollers, pins and a comb for rollersets. I put one kit in my basket and when I got to the checkout counter I dont know what happened but after I checked out and was driving home I thought how small my total was because the rollers cost $13.66. I checked my bags when I got home and they were no where to be found and I DO NOT remember taking them from the basket and placing them down like I wasnt going to buy them. I was very puzzled.

So I went back a couple of days later and purchsed two kits but none of the kits had the UPC code on them and they were on the bottom rack instead of being hung from their normal peg. So being a good customer I told an associate and asked for her help in finding me the UPC so when I check out I dont cause a delay in the line for a price check. So she takes the product and comes back with her manager who points to the peg where they should be hanging, tells me the price and takes a piece of paper writes the UPC code on it and tells me to give it to the cashier. SO I took 2 kits.

I check out and notice that my total is very small, the cost of everything is the cost of the two kits alone. Im leaving out and looking at my receipt and I was charged $3.16 per kit instead of $13.66 per kit!! I didnt say anything and smiled and walked out. Either she typed in something wrong or guy wrote the UPC number down wrong.

Was this wrong of me? Should I have gone to customer service and told them that I was undercharged for the products? I mean Wal-Mart is the #2 most profitable company, why would they care about a lousy $20? What would you have done?

 

[Tenejita10473]

The things I have heard about Wal-mart.....it;s ok.

 

[Jaegermany]

I would have told the cashier to have a wonderful day and kept it moving!

 

[LovetheLord]

I would have gone back and let them know what the problem was, that is if you really knew the price was $13.66.

I mean think about it, if you owned the store (no matter how large it is) how would you feel if someone walked out and didn't pay the full price for one of the products you had to pay your supplier for? And this store is your main source of income, now also think about other customers who may do the same thing not just one or two people. I always strive to treat people like I would want them to treat me and that is how I live my life, I always take inventory of how I would want to be treated in any given circumstance.

Just my two cents!

 

[Chanel's Tresses]

Honestly I would have kept it moving. Walmart has plenty of money they should have their prices correct if not its not your fault. Lucky you. Wanna go back and get me one??

 

[mango387]

Is your conscience bothering you?
If I were you, I would go back to Wal-Mart and get a price check done on the set. They could have been discontinuing or not restocking the rollers anymore thus the low price. At any rate, you could return them if you found that they were the wrong price and you conscience is really kicking you.

In the past, I have gently corrected people when they charged me a too low price. A lot of times they are appreciative, and although I am a broke person who just finished grad school, all of my needs are met...

 

[jovan787]

I would have told the cashier to have a wonderful day and kept it moving!

LMAO....That pretty much what I did

 

[jovan787]

Honestly I would have kept it moving. Walmart has plenty of money they should have their prices correct if not its not your fault. Lucky you. Wanna go back and get me one??

LOL ....Thats what I was thinking. All the money they have whats my $20 gonna do to them? I would go back but I dont have that piece of paper the guy wrote the number down on. The other thing is that when I looked at my receipt I was rung up for a "styling comb" Its still a haircare product which is why I guess the cashier didnt catch it. She was also so thankful that I had the UPC when I checked out because she didnt have to call for a price check that would have taken 15 minutes

 

[jovan787]

Is your conscience bothering you?

My conscience was bothering me but then I thought back to the first time I went to buy it and ended up not getting it. On that day once I put the kit in the cart I never removed it so I cannot for the life of me figure out how I didnt place it the counter because it wasnt left in the cart and I wasnt charged for it. So my conscience was kinda telling me it was meant to be

 

[ShiShiPooPoo]

I was in Wal-Mart a few days ago and I noticed they sold a magnetic roller kit that included 54 rollers, pins and a comb for rollersets. I put one kit in my basket and when I got to the checkout counter I dont know what happened but after I checked out and was driving home I thought how small my total was because the rollers cost $13.66. I checked my bags when I got home and they were no where to be found and I DO NOT remember taking them from the basket and placing them down like I wasnt going to buy them. I was very puzzled.

So I went back a couple of days later and purchsed two kits but none of the kits had the UPC code on them and they were on the bottom rack instead of being hung from their normal peg. So being a good customer I told an associate and asked for her help in finding me the UPC so when I check out I dont cause a delay in the line for a price check. So she takes the product and comes back with her manager who points to the peg where they should be hanging, tells me the price and takes a piece of paper writes the UPC code on it and tells me to give it to the cashier. SO I took 2 kits.

I check out and notice that my total is very small, the cost of everything is the cost of the two kits alone. Im leaving out and looking at my receipt and I was charged $3.16 per kit instead of $13.66 per kit!! I didnt say anything and smiled and walked out. Either she typed in something wrong or guy wrote the UPC number down wrong.

Was this wrong of me? Should I have gone to customer service and told them that I was undercharged for the products? I mean Wal-Mart is the #2 most profitable company, why would they care about a lousy $20? What would you have done?

Huh? Your joking right?

Think about how many times you were probably overcharged by Walmart in the past. Think about how much a gallon of milk is now, or how much you spent on gas today. Do you have kids? Think about daycare costs. Sometimes it is ok for us consumers to get a little break every now and then. These companies are "you know whating us" with no vaseline and we kind of have to take it because we "need" what they have. Sorry to sound vulgar but turn about is fair play. Do they feel bad? You just got a well deserved lucky break. Use those rollers, use them well, and rock that rollerset out the box!

 

[ShiShiPooPoo]

I have to share this story...

My niece and I went to this very ethnic shop here in ATL yesterday. She saw some wooden earrings that she liked and was mulling over buying them. They were thirteen dollars. She decided to wait. So on our way back to the house I had (had...hee,hee) to stop at the BSS to get some items for my relaxer later this week. We're walking out and what do I see? THE EXACT SAME EARRINGS FOR 99. CENTS. I called my niece over and she was like "See how they was gonna do me? See how they do US?" Just thought about that during my last post as an example of how we get ripped off a lot without even knowing it.

 

[jovan787]

Huh? Your joking right?

Think about how many times you were probably overcharged by Walmart in the past. Think about how much a gallon of milk is now, or how much you spent on gas today. Do you have kids? Think about daycare costs. Sometimes it is ok for us consumers to get a little break every now and then. These companies are "you know whating us" with no vaseline and we kind of have to take it because we "need" what they have. Sorry to sound vulgar but turn about is fair play. Do they feel bad? You just got a well deserved lucky break. Use those rollers, use them well, and rock that rollerset out the box!

Yea my conscience was battling itself and one side was saying exactly what you said and the other side was saying you're going to pay in another way if you dont say anything to the cashier/customer service. But then I thought again about how i was going to buy it a cople days ago and it had the UPC but someone I ended up not buying it

 

[RainbowCurls]

I would have gone back and bought some more for $3.16

 

[anatomicallycorrect]

Was this wrong of me? Should I have gone to customer service and told them that I was undercharged for the products? I mean Wal-Mart is the #2 most profitable company, why would they care about a lousy $20? What would you have done?

I'll give you my answer like this. I went to Stage last month and purchased a blouse and a necklace. I saw that the total was way too small and looked at my receipt before leaving the line. She hadn't charged me for the necklace, so I pointed it out to her and she rung up the necklace ang apologized. I even ended up taking the necklace back b/c I didn't like it, and of course was refunded. so if I'd said nothing, I would've been stuck w/something that I didn't like anyway.
I like to think about things like that when I look in the mirror as I'm brushing my teeth in the morning, when I think about the type of person that I believe that I am, and want to continue to be.
It is easy to do the right thing when people are looking. But what defines your character is what you do when no one is.
BTW, they sell a kit of 54 rollers at Walmart?!

 

[SparklingFlame]

I would have gone back and bought some more for $3.16

My sentiments EXACTLY!
ETA: no matter what the price rings up, they HAVE to sell it to you at that price (if its lower). Just something to chew on.

 

[jovan787]

I would have gone back and bought some more for $3.16

I would have but I dont know what i would have done with all of those rollers

 

[SparklingFlame]

I would have but I dont know what i would have done with all of those rollers

You could have sold them to us!

 

[jovan787]

I'll give you my answer like this. I went to Stage last month and purchased a blouse and a necklace. I saw that the total was way too small and looked at my receipt before leaving the line. She hadn't charged me for the necklace, so I pointed it out to her and she rung up the necklace ang apologized. I even ended up taking the necklace back b/c I didn't like it, and of course was refunded. so if I'd said nothing, I would've been stuck w/something that I didn't like anyway.
I like to think about things like that when I look in the mirror as I'm brushing my teeth in the morning, when I think about the type of person that I believe that I am, and want to continue to be.
It is easy to do the right thing when people are looking. But what defines your character is what you do when no one is.
BTW, they sell a kit of 54 rollers at Walmart?!

Yea I know what you mean. Most time I can say honeslty and with a clear conscience that i will point things out like being given the incorrect amount of change for example but this time I just didnt say anything and walked away

And girl yes they sell em with nine rollers of each size!! I was shocked thats why I grabbed two

 

[ellebelle88]

I don't know. I'm still young at heart and so part of me would have been thankful that I didn't have to pay that price.

Another part of me is spiritual though and my conscience would have bothered me a bit (not much, tho). However, I'd just feel better just knowing that I'd done the right thing by returning it and would be blessed for it.

I also highly believe in Karma (Sutra). LOL.

 

[jovan787]

You could have sold them to us!

LOL...I wouldnt go that far but any ladies in the Dallas/Metroplex area thats interested, I went to the Wal-Mart on Cockrell Hill off of I-30

 

[MommaMayhann]

I would have gone back and bought some more for $3.16

Girl, get outta my head! That was my first thought!

 

[indigodiva]

Yes the ethical thing would have been to inform them of the mistake...but I would have done the same thing as you! And besides, its not like you are not going to spend more money in the store anyways.

 

[Chromia]

I wouldn't bother going back. It's not your fault that the price came up wrong. That's someone else's mistake. You did exactly what the manager told you to do.

 

[Cutiepie7691]

I have to agree. I probably would have kept it moving too. At least you paid. It's really not your fault that they put the wrong price on the item. Now, not paying AT ALL is a different story. One time I went to get my dog groomed at Petsmart. At Petsmart you have to pay for the grooming service at the counter, not in the area where they actually groom. Well, that day I was distracted by going over to Banfield (the clinic) and setting up an appointment for my dog. Well, I ended up walking out of Petsmart without paying for my dog's grooming service. When I got home, after a few hours, somehow it popped in my head that I didn't pay. I told my fiance and asked him what I should do about it. He told me that I should go back and pay, because the registers will be short, blah, blah, blah. So I did. Although I was at home and comfortable already. But I imagine, what if I didn't go back and those people would have known the next time I went to Petsmart that I didn't pay. I would not have been able to show my face in there again. I felt better after I did pay though. So if it is bothering you, maybe you should go back and correct it. The cashier was very grateful also. She said that most people wouldn't come back. So I did feel good in the end.

 

[Kimberly]

Normally, I would point out the mistake and pay what I owe....

I went through the drive-thru one night and got all the way home with my food when I realized that my money was still in my lap. I took the food inside to the kids and went back to the restaurant. I walked out of WalMart once with a pair of jeans over my arm. Walked through the check-out, those 50-11 people standing around, and the greeter at the door. I took them back inside and told them that I decided not to get them.

I don't see how paying a portion of the price is any better than not paying at all? Is that like, buy 9 rollers, get 45 free? If I thought $13.66 was a fair price and that was what I was expecting to pay, that's what I would pay.

 

[Blackoutzangel05]

I would have done the same thing...in fact I have done the same thing. I brought the Biggest Loser cookbook for $.96... I was wondering why in the world was my total so low but she scanned the gum and picked up the book and placed it in the bag. I figure if she is that absent minded it can't possibly be my fault. I know when I worked retail I was very careful to what I scanned and checking prices....Don't feel bad, use those 2 kits with pride! And thank God for the discount....

 

[seeminglysweet]

You shouldn't feel guilty. You didnt go in there with the intention to scam or steal anything. You made the effort to ask for a price before hitting the checkout. Even if you were to point out the price difference, any store would tell you to keep it moving because if it rings up at that price thats what you get it for. No matter what the circumstances were surrounding it.

 

[audacious1]

I saw this kit today and thought about getting it. But I don't know how to rollerset that well, so I will keep my snap rollers

IDK what I would have done, but I know what I have done in the past. One person took my order, gave it to me and a bill to take to the cashier. My bill should have been $90, but the lady put on the order $30. She prolly was tryna hook me up cause she know I'm a student, but my honest @$$ was like "uh uh thats wrong, I got ....."

I felt stupid afterwards.

 

[sunshinelady]

Go back and put your conscience to rest. That is more important than $10. Also, I believe in karma and you don't want it dropkicking you.

 

[Cutiepie7691]

Normally, I would point out the mistake and pay what I owe....

I went through the drive-thru one night and got all the way home with my food when I realized that my money was still in my lap. I took the food inside to the kids and went back to the restaurant. I walked out of WalMart once with a pair of jeans over my arm. Walked through the check-out, those 50-11 people standing around, and the greeter at the door. I took them back inside and told them that I decided not to get them.

I don't see how paying a portion of the price is any better than not paying at all? Is that like, buy 9 rollers, get 45 free? If I thought $13.66 was a fair price and that was what I was expecting to pay, that's what I would pay.

If this is in response to my post, it's not that it's better (wrong is wrong), but my point was that it wasn't her fault. In the end, it's up to her to decide whether or not she wants to go back and pay full price for the item. It's not like she just walked out the store with the item without paying, or she purposely put the wrong price on the item herself. In the end, it was their fault and it will be an inconvenience for her to go through going back to the store and fixing the problem. Morally, the right thing to do would be to fix the problem, but all I was saying is since she isn't necessary at fault, she has to let her conscience decide whether she's going to take it back or not.