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When I first got mine this summer I hated it. the teeth broke my hair off and i put it up for sale. then when I could not get my investment back, I decided to make it work. I made some ballsy changes in my regimen and now I ABSLUTELY LOVE IT. I don't use the teeth, but the steam feature is awesome.
the reason it didn;t work for me before is that despite hours of dc'ing and conditioning, my hair was POROUS. Now that I have introduced more protein, my hair is on point.
I have a maxiglide u don't need to turn the heat all the way up, and if u use he plates with the teeth ur not supposed to clamp it tight like a regular flat iron. Best iron I've had so far. Jmo