Improved customer service at the BSS by the koreans in Harlem

[Myjourney2009]

I've had some decent interaction with the koreans in the BSS stores these past few weeks. Normally they just shrug and pass me off to the workers in the stores. Now they are helping on the floor.

I live in Harlem by the way and this is not normal behavior, anyone else notice this.

I think they are feeling the heat of online shopping and the numerous stores opening up in the 'hood.

Any one else notice this trend?

 

[BlaqBella]

No. But they need the improvement. I've worked for them off and on (here) for years. They can be RUDE as he**.

 

[kmn1980]

I've heard many people say that they can be rude but I have NEVER encountered a rude Korean BSS worker. Maybe I've just been lucky but they've always been very nice to me.

 

[757diva]

I have been to some Asian BSS's in the "hood" and they have followed and watched mi because I like to read the products and they think I'm stealing. (Either stand in the aisle i'm in and act like they are straightening out products, then when I move to the next aisle they do the same thing). I have only seen this in a couple of the Asian Bss's. I have also noticed some of them here have big mirrors on the ceilings so they can watch everything in the store just by looking up at the ceilings.

When they look at mi like a criminal and follow mi......I leave and I don't purchase anything.