A new line that looks delicious: hydroquenchsystems
- Thread starter tiffers
- Start date
tiffers
Whisper "bleep boop" to yourself when you're sad.
jerseygurl
Not a new member
I did check and it says it was "delivered" to which is weird cos I've never had an issue with USPS. Just last week I received a package from my mom, it was left on my doorstep.
jerseygurl
Not a new member
I hear you T, I will do that@jerseygurl
When my money is out there, I make the time.
I hate calling the P.O. when my stuff says "Delivered" and I don't have it.
But I have to track it down, because my money is out there.
It's a hassle for me & them.
However, a lot of times they will ask me if there it is okay to leave on the Porch or do I have an alternative place to leave it.
.Thanks ladies for your concern and advice, I will call them today and find out what the deal is.
IDareT'sHair
PJ Rehabilitation Center
@jerseygurl
Yep. Check the Tracking # she provided to you.
And then if everything 'looks' correct, call your P.O.
I've had to do it more times than I'd like to admit.
Usually, if the carrier is in, they will make them come to the phone and they will tell me, it was too big to leave etc.....
Sometimes, they will leave a Label in my Box telling me I had/have a package etc...and to sign this form if it is okay to leave it on the Porch.
Yep. Check the Tracking # she provided to you.
And then if everything 'looks' correct, call your P.O.
I've had to do it more times than I'd like to admit.
Usually, if the carrier is in, they will make them come to the phone and they will tell me, it was too big to leave etc.....
Sometimes, they will leave a Label in my Box telling me I had/have a package etc...and to sign this form if it is okay to leave it on the Porch.
jerseygurl
Not a new member
Update:
So I went to the main post office where the mail for my area is sorted on the off chance it could be there, but they said that it wasn't there and gave me a number to call. I called the number and no one picked up, then I called a second time and this time a lady answered. Still the same thing that the package was delivered on Saturday. Then she collected my info saying that she would have to talk to the mail carrier to find out exactly where my package was left, then she would call me back.
Now I'm here getting upset because of some hair products and not being able to concentrate on other stuff I need to do
. My neighbors are two men with bald heads and an older lady... hmm who knows 
So I went to the main post office where the mail for my area is sorted on the off chance it could be there, but they said that it wasn't there and gave me a number to call. I called the number and no one picked up, then I called a second time and this time a lady answered. Still the same thing that the package was delivered on Saturday. Then she collected my info saying that she would have to talk to the mail carrier to find out exactly where my package was left, then she would call me back.
Now I'm here getting upset because of some hair products and not being able to concentrate on other stuff I need to do
. My neighbors are two men with bald heads and an older lady... hmm who knows 
charmtreese
Well-Known Member
Wow, this really makes me sad because her products work so well with my hair. I've already been to target looking for replacements. I can't be spending money on products that I may or may not get. I guess I will use what I have sparingly and hope that my current order reaches me.
jerseygurl
Not a new member
Update:
I will be getting a refund and she offered to send another order. And the post office never called me back just like I knew would happen.
I will be getting a refund and she offered to send another order. And the post office never called me back just like I knew would happen.
IDareT'sHair
PJ Rehabilitation Center
@jerseygurl Dang! That's terrible.
I'm glad she offered to make it right for you.
Keep us posted when you finally get your stuff??????????
You need to send it to the Office or a Friend/Family.
Any updates @Beachy @charmtreese ? Is your stuff on the way?
I'm glad she offered to make it right for you.
Keep us posted when you finally get your stuff??????????
You need to send it to the Office or a Friend/Family.
Any updates @Beachy @charmtreese ? Is your stuff on the way?
charmtreese
Well-Known Member
@jerseygurl Dang! That's terrible.
I'm glad she offered to make it right for you.
Keep us posted when you finally get your stuff??????????
You need to send it to the Office or a Friend/Family.
Any updates @Beachy @charmtreese ? Is your stuff on the way?
My products haven't shipped yet.
IDareT'sHair
PJ Rehabilitation Center
@charmtreese Well, at least you got your 1st order 'fairly' quickly....
curlyhersheygirl
Well-Known Member
@jerseygurl I'm glad you're getting a replacement. It's a shame the P.O couldn't or wouldn't follow up with you. I would be very careful about having large packages delivered in the future.
Beachy
Well-Known Member
@jerseygurl Dang! That's terrible.
I'm glad she offered to make it right for you.
Keep us posted when you finally get your stuff??????????
You need to send it to the Office or a Friend/Family.
Any updates @Beachy @charmtreese ? Is your stuff on the way?
Nope nothing ....no response from her from the PayPal email and no email to me personally just waiting for a refund at this point. I'm going to do the escalation with PayPal tomorrow, I think that 4 days should more than qualify as a reasonable enough time for her to have contacted me back being that I sent the email on Sunday.
Last edited:
jerseygurl
Not a new member
It's crazy. @charmtreese I hope you get your stuff and you too @Beachy
IDareT'sHair
PJ Rehabilitation Center
Right?
charmtreese
Well-Known Member
I received my products today!
IDareT'sHair
PJ Rehabilitation Center
meka72
Well-Known Member
Sorry for the delay! I'm still trying to figure out this new layout and must've missed your post.
Nope, I never received a thing. Not my products and most certainly not responses to emails from me and PayPal about my order. I just escalated the dispute to a claim.
Nope, I never received a thing. Not my products and most certainly not responses to emails from me and PayPal about my order. I just escalated the dispute to a claim.
meka72
Well-Known Member
I hate to say this but, from my experience, even Soultanicals isn't this bad. Lol. I think it took 21 days (total) for my last ST order to ship. I'm working on business day 26 with HQS.
Unfortunately, none of this is new to Bianca. I know she's heard it all before.
She's been in this game a while.
Just like Soultanicals and others who know their CS is severely lacking.
She probably gets swamped and feels like:
"okay ya'll.....It's coming, it's coming"
But when folks got they money out there like that, it ain't funny.
Beachy
Well-Known Member
I received an email from Bianca this evening stating that she wanted to apologize for the delay in the shipment and that she had reshipped (funny cause I don't think she ever did ship) but anyway she reshipped my order and also shipped me out two of the Brazilian Coco cleansers and I should be on the look out for both packages....not holding my breath!!!
I am responding to PayPal to let them know that I want my money back and have been told by the seller twice before that this order has shipped so this response is not a solution and I will call there attention to the lack of a tracking number being given!!!
I am responding to PayPal to let them know that I want my money back and have been told by the seller twice before that this order has shipped so this response is not a solution and I will call there attention to the lack of a tracking number being given!!!
IDareT'sHair
PJ Rehabilitation Center
Last edited:
IDareT'sHair
PJ Rehabilitation Center
carolb21
Active Member
I received a partial refund, she kept $2.81 for something, not sure what. No correspondence, just the refund which I'm glad to get.......
I really wanted to try her products, but 35 days is way too long to wait and no correspondence concerning the delay, just awful.....
I really wanted to try her products, but 35 days is way too long to wait and no correspondence concerning the delay, just awful.....
jerseygurl
Not a new member
Not yet. She said she would send me the tracking info. Her products must work wonders for people to put up with this mess.
ms.blue
Well-Known Member
Hopefully you could get a refund.