Victor's email sounded like he was a bit p****ed...and he cc'd Diane..
If you go into the shopping area and click on the MB bottle it will take you to the shopping cart. In there you have the option of how many bottles of MB you would like. With the 50% discount at $10.50 off per bottle, you can only select 3 bottles max for the discount. At the bottom of the page in that shopping cart is a small window that says “Redeem Gift Certificate” When you enter each code and click the redeem button it discounts, I just tried it myself. The subtotal would be $10.50 (50%) =$4.95 for shipping and handling = $15.45. For 3 bottles the sub total would be $31.50 plus $8.95 shipping = $40.45. Shipping and handling was not included in the discount price. We had to switch from coupons to gift certificates because a few had taken advantage.
We are sorry that some would be upset when others actually took advantage of the discount by using other people’s codes, entering multiple codes, using old sample discount codes and also applying LHCF discounts, THIS WAS NOT THE OFFER. It seems that people would be more understanding by acknowledging that a few took advantage. “Getting lucky” as you put it, was actually like robbing our company. We were very upset that customers would do that to us after what we thought was a generous offer. Only a very few got away with it and once we found out how it was done, we were able to stop it.
We are a small business and offering 50% off, due to the current economic climate, was our way of helping. We can not afford to discount more than offered. 50% off is a tight squeeze for us as it is, Moisture Block especially costs a lot of money to produce because it is pure with no additives. We have overhead, shipping costs, payroll, taxes and more. We would like to be able to stay in business. If those that are upset were taken advantage of in their own lives, how would they feel?
Victor
Wowww...
I had to email back that I was referencing those that were able to use the coupon period..not that we didn't get a chance to double dip... and that I'm hoping the lhcf discount won't be rescinded.