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PRODUCT BLAST FROM THE PAST! - End all - Hairtoheaven

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I'm not going to feed into the drama with everyone's opinions, but I will call Patient1 because she is my best friend.

I'll be calling to inform her about what's going on, if she doesn't know already.

My purpose for coming into this thread today was because I saw that something negative was going on. I didn't know what, but now I see. I posted because my friend's character was being abused and I know her.

I'm not really familiar with the women in the this thread, but I too think it's f-ed up that if I call her my best friend, I don't want to get involved because of pride. I never claimed to be a perfect person. So, thank you for allowing me to take a look at my f-ed up attitude.
I don't know if she will pick up when I call, but I will leave her a detailed message.

I still believe that this is none of my business (Hair2Heaven), but Patient1 is my business. And if by chance she doesn't know what's going on, which I can't believe, I will let her know.
 
donewit-it said:
I'm not going to feed into the drama with everyone's opinions, but I will call Patient1 because she is my best friend.

I'll be calling to inform her about what's going on, if she doesn't know already.

My purpose for coming into this thread today was because I saw that something negative was going on. I didn't know what, but now I see. I posted because my friend's character was being abused and I know her.

I'm not really familiar with the women in the this thread, but I too think it's f-ed up that if I call her my best friend, I don't want to get involved because of pride. I never claimed to be a perfect person. So, thank you for allowing me to take a look at my f-ed up attitude.
I don't know if she will pick up when I call, but I will leave her a detailed message.

I still believe that this is none of my business (Hair2Heaven), but Patient1 is my business. And if by chance she doesn't know what's going on, which I can't believe, I will let her know.
Click to expand...

donewit-itThank you. That's all that was ever asked in the first place. I'll be the first person to apologize if this is all some terrible mistake. I for one was a fan of Patient1 so I'd be interested to hear her side of the story.
 
donewit-it im so donewit-chu.
I hope everyone gets their money back & what goes around comes around!! 3xfold


donewit-it said:
I'm not going to feed into the drama with everyone's opinions, but I will call Patient1 because she is my best friend.

I'll be calling to inform her about what's going on, if she doesn't know already.

My purpose for coming into this thread today was because I saw that something negative was going on. I didn't know what, but now I see. I posted because my friend's character was being abused and I know her.

I'm not really familiar with the women in the this thread, but I too think it's f-ed up that if I call her my best friend, I don't want to get involved because of pride. I never claimed to be a perfect person. So, thank you for allowing me to take a look at my f-ed up attitude.
I don't know if she will pick up when I call, but I will leave her a detailed message.

I still believe that this is none of my business (Hair2Heaven), but Patient1 is my business. And if by chance she doesn't know what's going on, which I can't believe, I will let her know.
Click to expand...
 
tamz412 said:
This is sad. @donewit-it you are a mess. A hot flaming mess.

I remember reading @Patient1's threads before. seemed like a well liked and reliable member.. this is sad. just a damn shame that people act like this.

the con to endall cons? :look: sorry too soon? im sorry.
Click to expand...
:lol:

Just wow at this entire thing.
I have to say I did think it was a tiny bit odd that after this thread was made donewit-it popped up saying the product is coming back. It just seemed too convenient to me.
 
It is time for the operator(s) of this site to take a definitive stand against the less than reputable vendors that seek to prey upon members, or proffer substandard products/service. Clearly, there is a need for the institution of a new framework that will effectively address this issue. Enough is enough already.
 
LittleLuxe said:
Is there anyone who currently runs a business who knows what PayPal requires if the business is under a new website address or information has changed? I know there's a verification process you have to go through...

Neither patient1 or donewit-it are under their original LHCF accounts, in the old thread someone bumped up it showed them both as guests. In that thread donewit-it basically had to run info for patient1as well and she had the same 'She's working on it' response before Patient finally responded and said she was re- opening and had all new products. She does (I guess) and runs her store till 2009...kinda cryptic her last message is "Everyone's products have been delivered now." then...another hiatus.

Donewit-it rejoins in 2008 and is on and off LHCF. Patient1 rejoins on 9/7/2011 posts same day at 6:15 but...her last activity was on 9/9/2011 at 5:14 pm.
Click to expand...
the paypal account is the old one it has the old website listed as the seller. so unless someone had the passwords she didn't get to the money. that is if she is pretending to be someone she is not.
 
PJaye said:
It is time for the operator(s) of this site to take a definitive stand against the less than reputable vendors that seek to prey upon members, or proffer substandard products/service. Clearly, there is a need for the institution of a new framework that will effectively address this issue. Enough is enough already.
Click to expand...
I agree.



Sent from my LG-LW690 using LG-LW690
 
From End All site:

Update

I went onto the hidden product page and marked the products as hidden so THAT overrides the featured products program on webs.com.


To ANY CUSTOMERS

HERE IS WHAT I TRIED TO POST ON LHCF AND BEST SUMS IT UP

Hi all:



I just wrote a thorough post about the site and it poofed when I submitted it. So this will be less thorough:



1. Donewitit called me tonight to let me know what was up.

2. I thought a phantom site was the culprit since I NEVER RELAUNCHED OR MADE ANYTHING but HOME and FAQS visible.

3. The first week in October too many glitches with webs.com AND my home computer made a relaunch possible. I kept the product pages hidden.

4. I have not been back to lhcf since I rejoined.

5. I had not been on paypal since I reverified.

6. I had not been back to deal with the site since I left the message about issues in the FAQ section.

7. Real life: teaching, kids, my health reared some major distractions from seeing to the relaunch.



In the meantime...



1. WEBS.COM apparently has a process by which they scroll your products as "FEATURED PRODUCT" under their advertisements. It doesn't matter that the product page is invisible on my end, they still show AND THAT IS HOW WHY FOLK WERE ABLE TO ORDER.



2.This was actually a relief after I talked to donewitit because a fake site would have been a more difficult thing to deal with.



3. I have not and will NOT read the other thread because whatever's being said there is based on speculation and you know what, I get it. I work hard as heck for my money and I'd be pissed if I thought someone was getting over. However, I would not have ordered from my site as it is and NEVER expected that there would be orders. I had pages behind the scene but the site was not ready and I thought that was clear.



4. I have not been on paypal but I know, sight unseen, that any money sent to my paypal account is still there or has been refunded. Why? Verified accounts are attached to your bank account. My salary is the only money that has been coming through my accounts and out to pay bills.



So...



1. After I post this I'm logging into paypal. If paypal has not refunded your money, I will simply do so. I didn't want anyone's money. The site was not relaunched and I was not aware of webs.com's new "featured product" program. They've gotten fancy since I was hair2heaven.They're not even freewebs anymore.



That's the long and short. I'm sure it's not as titillating as some would like. Paypal is really a Godsend because whatever the story was/is, when the vendor has not taken money out, you get it back.



All the best,



p1

http://hairtoheaven.webs.com/
 
Last edited:
Donewitit and Patient1 type exactly the same.. That's no coincidence. Oh and that message wasn't posted when I originally posted @11:20ish. I looked at the site, RIGHT BEFORE I went to her profile on here. :yawn:

divachyk Bet she forgot her PayPal email/password. :rolleyes:
 
Last edited:
347i29z.gif


If the site wasn't ready to be launched, why didn't she say either on the site or on here that the site wasn't ready. It takes what, 5 minutes? She knew that people were expecting the site to be launched on October 1st. Updates were made on the page until the relaunch date.
 
*raises eyebrow*

ummmmmm..... still fishy. so donewit-it talks to patient1 and patient1 thought it was a fake site, but no it is her site she just didn't hide everything on it? So orders go through for a whole month, and apparently donewit-it and patient1 had some kind of fallng out because Donewit-it's pride was at stake at some point. But never did they discuss that orders were going through and patient1 never thought to check back in.

Patient1 didn't you get emails from paypal re: claims?
 
This is a real shame because I had hopes up but kinda forgot all about this until my email sent me a notification. I'm still trying to figure out wtf does pride have to do with helping ppl get their money back. Idk, but I'm glad some of you have received your money and I hope the rest of you get your money back. I think I'll be sticking with Darcy's Botanicals, Bee Mine Products, Shea Moisture (the line sold at Target) and even try some vendors on Etsy.com.
 
divachyk said:
From End All site:

Update

I went onto the hidden product page and marked the products as hidden so THAT overrides the featured products program on webs.com.


To ANY CUSTOMERS

HERE IS WHAT I TRIED TO POST ON LHCF AND BEST SUMS IT UP

Hi all:



I just wrote a thorough post about the site and it poofed when I submitted it. So this will be less thorough:



1. Donewitit called me tonight to let me know what was up.

2. I thought a phantom site was the culprit since I NEVER RELAUNCHED OR MADE ANYTHING but HOME and FAQS visible.

3. The first week in October too many glitches with webs.com AND my home computer made a relaunch possible. I kept the product pages hidden.

4. I have not been back to lhcf since I rejoined.

5. I had not been on paypal since I reverified.

6. I had not been back to deal with the site since I left the message about issues in the FAQ section.

7. Real life: teaching, kids, my health reared some major distractions from seeing to the relaunch.



In the meantime...



1. WEBS.COM apparently has a process by which they scroll your products as "FEATURED PRODUCT" under their advertisements. It doesn't matter that the product page is invisible on my end, they still show AND THAT IS HOW WHY FOLK WERE ABLE TO ORDER.



2.This was actually a relief after I talked to donewitit because a fake site would have been a more difficult thing to deal with.



3. I have not and will NOT read the other thread because whatever's being said there is based on speculation and you know what, I get it. I work hard as heck for my money and I'd be pissed if I thought someone was getting over. However, I would not have ordered from my site as it is and NEVER expected that there would be orders. I had pages behind the scene but the site was not ready and I thought that was clear.



4. I have not been on paypal but I know, sight unseen, that any money sent to my paypal account is still there or has been refunded. Why? Verified accounts are attached to your bank account. My salary is the only money that has been coming through my accounts and out to pay bills.



So...



1. After I post this I'm logging into paypal. If paypal has not refunded your money, I will simply do so. I didn't want anyone's money. The site was not relaunched and I was not aware of webs.com's new "featured product" program. They've gotten fancy since I was hair2heaven.They're not even freewebs anymore.



That's the long and short. I'm sure it's not as titillating as some would like. Paypal is really a Godsend because whatever the story was/is, when the vendor has not taken money out, you get it back.



All the best,



p1

http://hairtoheaven.webs.com/
Click to expand...

This is the last thing I am going to say about this thing because I am tired of this mess by now.

I have owned and ran my own online store for years and always use paypal. first off when you get a order and get paid paypal send you a email to let you know that you have received money whether your site is having issues or not.

second paypal will not auto send your money to your bank that is something you have to manually do, to withdrawal the money from your account and send it to your bank or you can simply use your paypal ck card to spend the money.

now paypal will refund the money as soon as they finish their investigation and they have no problem doing so. it never takes long no matter what the seller says.

I think this is a stupid kid playing around. the conversation don't even make sense. and why would you post something that unprofessional on your site for the world to see????

Ok I am done with this thread. sorry this had to happen but that's life. it will not stop me from purchasing from other members that have good products.

I have since started using good old fashion shea butter anyways.
 
Refund!

Now back to our regularly scheduled programming..

***off to order some Silk Dreams***
 
Last edited:
PAYPAL UPDATE:

I received notification from PayPal just now that I will be issued a refund. Originally, PayPal told me that I had to wait until October 27th.

First off, I am thankful that I received a refund. I also do not, in any way, blame the members who endorsed her.

Second, I do not buy P1's response. I'm just about done dealing with any small/independent hair businesses that I have never dealt with before...P1 received tons of orders and didn't notice? After 22 days? Really? :rolleyes:. And then you're "not going to read the thread?" Really?!!! This type of ish gives small hair companies a bad, bad, name and this will go down in LHCF as Hair2Hell for sure.

Thank you to everyone who expressed concern about the situation. This is the first, and hopefully the last, time I have been caught up in a situation like this and I make online purchases a lot, not just for hair items. Never in my life have I read such a callous response...this from a person who was supposed to be "professional." Nah, I don't buy it all. I'm getting heated...and I bettcha someone is going to come in here and defend her and say it was all a big misunderstanding. Yeah, right. Goodnight, y'all.
 
got my refund also. don't know about everyone else but I was refunded by paypal from the claim I put in.
 
Last edited:
More from the site:



Update: REFUNDS, LESSONS, and 364.59

I went onto the hidden product page and marked the products as hidden so THAT overrides the featured products program on webs.com.



As of 3:15 10/22/11 I have refunded any funds that were sent to my paypal account. If you have not put in a resolution request please do so. I'm not showing any open cases on my end.

$364.59 That's the amount that was in my paypal account from orders and that's what was just sitting there until I logged in this evening and that's what's been refunded. I'm sharing that because certain types tend to inflate these things and make it sound like amounts that can be used to acquire plastic surgery and relocate to a tropical island are involved. Those will be the same ones who will try to keep drama going. You'll see. :)

Lessons?

1. Paypal is the bomb! It really is. I'm using a bootleg everex netbook and it took over an hour but it made issuing refunds pretty easy. I had 45 in all and it went smoothly.

2. Even when you're not in business you are. I thought everything was safely hidden and it wasn't. Things have been hectic but digging out the everex or sneaking onto paypal at work juuuuuuust to take a peek would've saved me some avoidable stress and alerted me to the premature orders and webs.com featured products program.

3. People don't read everything you write. Due to lack of time, energy, or desire...folks don't read the messages. They look for what they want on a site. I'm a big reader so I figure everyone else does the same.

4. Folks sometimes think what's simply too good to be true is true. I had international orders with shipping of 5.00!!!!! It costs about 4 times that amount or more. I'm sorta wowed that folks didn't do the math and pause.

5. Life is still good regardless and I"m thankful for that. My besty since 7th grade and I weren't speaking (we do that over 25 years of friendship) and she put her pride aside and called me to alert me. And even though we were beefing she defended my character online. I got a feeling she wasn't the only one. Plus,THANK YOU GOD :), in the bigger scheme of things, this was such a small problem for me and all involved. God made it so easy for me to resolve it with ease and get back to the bigger matters that He's working out. Hey, there's a blessing /resolution in this debacle: my bff and I are talking. Something always breaks the ice, someone always drops their pride. So

Be blessed!

Al the best!

~Ann
 
SerenavanderWoodsen said:
More from the site:



Update: REFUNDS, LESSONS, and 364.59

I went onto the hidden product page and marked the products as hidden so THAT overrides the featured products program on webs.com.



As of 3:15 10/22/11 I have refunded any funds that were sent to my paypal account. If you have not put in a resolution request please do so. I'm not showing any open cases on my end.

$364.59 That's the amount that was in my paypal account from orders and that's what was just sitting there until I logged in this evening and that's what's been refunded. I'm sharing that because certain types tend to inflate these things and make it sound like amounts that can be used to acquire plastic surgery and relocate to a tropical island are involved. Those will be the same ones who will try to keep drama going. You'll see. :)

Lessons?

1. Paypal is the bomb! It really is. I'm using a bootleg everex netbook and it took over an hour but it made issuing refunds pretty easy. I had 45 in all and it went smoothly.

2. Even when you're not in business you are. I thought everything was safely hidden and it wasn't. Things have been hectic but digging out the everex or sneaking onto paypal at work juuuuuuust to take a peek would've saved me some avoidable stress and alerted me to the premature orders and webs.com featured products program.

3. People don't read everything you write. Due to lack of time, energy, or desire...folks don't read the messages. They look for what they want on a site. I'm a big reader so I figure everyone else does the same.
4. Folks sometimes think what's simply too good to be true is true. I had international orders with shipping of 5.00!!!!! It costs about 4 times that amount or more. I'm sorta wowed that folks didn't do the math and pause.

5. Life is still good regardless and I"m thankful for that. My besty since 7th grade and I weren't speaking (we do that over 25 years of friendship) and she put her pride aside and called me to alert me. And even though we were beefing she defended my character online. I got a feeling she wasn't the only one. Plus,THANK YOU GOD :), in the bigger scheme of things, this was such a small problem for me and all involved. God made it so easy for me to resolve it with ease and get back to the bigger matters that He's working out. Hey, there's a blessing /resolution in this debacle: my bff and I are talking. Something always breaks the ice, someone always drops their pride. So

Be blessed!

Al the best!

~Ann
Click to expand...
:ohwell: We are rather indignant, aren't we?

Anyway, I'm glad you ladies got your money back and I'm glad the 2 bff's are speaking again:yep:
 
I'm SO happy y'all got y'all money back! I'm not crazy! I think Donewitit was about to rob y'all, but had a change of heart. Call me a conspiracy theorist if you want. Smh. A hot flaming mess!


Sent from my iPhone using the LHCF App
 
...based on those replies I think Hair2Heaven is one brand that deserved to sort of slip away and just be a memory.

Really? You didn't realize you were being sent orders for 22 DAYS because life got in the way? Life doesn't end when your business launches either. I think you guys are kinda lucky, better everyone right off the bat than everything running smoothly for a few weeks and then BOOM...utter silence.

I don't buy her excuse about the pages, and if it's true she's too computer illiterate to be running a website. I don't like that...as donewit-it said and I saw on another thread Patient1 apparently just doesn't bother with LHCF (but our monies are good right?) and just acted like it was cheese and crackers to post a "My bad y'all! But isn't paypal awesome! :)" reply to such a serious problem and then...

Blame the customers... "Well ya'll should have known that international shipping was too low" "I'm posting the amount because I know you ladies will inflate it you dramatic hens!"

...no thanks. Not over some dang Shea butter and body oil. Shakes head. Not interested.
 
[USER][/USER]
SerenavanderWoodsen said:
More from the site:



Update: REFUNDS, LESSONS, and 364.59

I went onto the hidden product page and marked the products as hidden so THAT overrides the featured products program on webs.com.
[USER][USER][/USER][/USER]


As of 3:15 10/22/11 I have refunded any funds that were sent to my paypal account. If you have not put in a resolution request please do so. I'm not showing any open cases on my end.

$364.59 That's the amount that was in my paypal account from orders and that's what was just sitting there until I logged in this evening and that's what's been refunded. I'm sharing that because certain types tend to inflate these things and make it sound like amounts that can be used to acquire plastic surgery and relocate to a tropical island are involved. Those will be the same ones who will try to keep drama going. You'll see. :)

Lessons?

1. Paypal is the bomb! It really is. I'm using a bootleg everex netbook and it took over an hour but it made issuing refunds pretty easy. I had 45 in all and it went smoothly.

2. Even when you're not in business you are. I thought everything was safely hidden and it wasn't. Things have been hectic but digging out the everex or sneaking onto paypal at work juuuuuuust to take a peek would've saved me some avoidable stress and alerted me to the premature orders and webs.com featured products program.

3. People don't read everything you write. Due to lack of time, energy, or desire...folks don't read the messages. They look for what they want on a site. I'm a big reader so I figure everyone else does the same.

4. Folks sometimes think what's simply too good to be true is true. I had international orders with shipping of 5.00!!!!! It costs about 4 times that amount or more. I'm sorta wowed that folks didn't do the math and pause.

5. Life is still good regardless and I"m thankful for that. My besty since 7th grade and I weren't speaking (we do that over 25 years of friendship) and she put her pride aside and called me to alert me. And even though we were beefing she defended my character online. I got a feeling she wasn't the only one. Plus,THANK YOU GOD :), in the bigger scheme of things, this was such a small problem for me and all involved. God made it so easy for me to resolve it with ease and get back to the bigger matters that He's working out. Hey, there's a blessing /resolution in this debacle: my bff and I are talking. Something always breaks the ice, someone always drops their pride. So

Be blessed!

Al the best!

~Ann
Click to expand...
Glad this worked out for all involved. This ^^^^^ right here is not cool..gotta be the most backhanded sorta apology I've ever come across and one of the best example of how to blame your customers for your mistakes as a business owner. Wow and this is the member so many spoke of so highly? This whole situation plus the not speaking with your bestie drama smacks of juvenile antics/immature mind. Y'all got off lucky IMHO.
 
Last edited:
Wow! The ONE person who set this all up is a piece of work with a side of crazy.... A little Moppy, if you will :look:


Sent from my iPhone.
 
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