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PJaye what happened with beauty of new york? They are my fav!
myronnie
I regularly patronized beautyofnewyork for years until I received a package that contained a damaged product that had spilled its contents all over the box. I immediately contacted them and was transferred to the owner, a rather apathetic Asian man, who adamantly declared the damage to be an impossibility since they wrap their items in those plastic UPS envelopes. The man boldly insinuated that I was trying to get over for a bottle of Porosity Control. After trying to reason with him for several minutes, he “relented” by demanding that I email him pictures of the broken product and spillage before processing my claim. He further stated that USPS would have to reimburse him first before I could receive any recompense. I was floored. Since my years of patronage meant nothing to him, I took my business elsewhere.
Later, I learned the site to be an online extension of an Asian BSS, which served to explain the owner’s behavior and seal their coffin. I absolutely refuse to give them any of my money.
Curlmart pulled a similar stunt except they demanded that I submit pictures of the box’s measurements before taking my claims seriously. They’re dead to me, too.
PJaye
I would like to know what happened with Qhemet and Oyin...
I am very curious as to what happened there.
DoDo
Qhemet lost me as a customer during the sale-no sale fiasco. Oyin, while having great shipping and customer service, has only one product my hair likes - the Hair Dew. Try as I may, I just cannot tolerate the smell of it. It grosses me out something fierce, so I have to let it go.