C.Nicole
Active Member
Ok Guys, I havent posted in a while just because of 'life', but my situation today led be back to this website as SOON as I got off from work.. Now, before I begin, I go out of my way to locate and patronize B.O.B's (black owned businesses). But this instance today just left me soooo disappointed and I know my LHCF sistahs would understand. So here's the story:
-Driving down the street on my lunch break looking for a bss to purchase some styling products. Then I come across this bss and to my surprise it was a b.o.b!!! I thought 'YAY', because there are hardly any black owned bss in VA..YA hear me?? So I was excited and strutted myself on in...No one was around initally, but eventually I heard a 'Hello' come from the back room! I politely responded. Then a 3-year old lil boy comes rampaging from the back and approaches me. I say "Hi little one", he returns my greeting by pulling my purse off of my arm
erplexed(and this lil kid was strong!!
). I pull back and ask politely for him to stop and I continue to make my way around the store. He then begins to pull on my sweater to the point where it came off my shoulder....
perplexederplexed,,, As I am trying to ask him to stop and tell him 'No'................, WHERE THE H*LL IS THIS CHILDS MOTHER!!!!????... I said, 'um, ma'am , can you come and get your child??' She nonchalantly emerges from the back room and instructs the child to leave me alone and go sit down... The lil boy screams 'NOOOOOO' and makes a scene in HER place of business... She then tells ME to 'hit him & he'll stop'. WHAT??????
Hastily, I replied "I'm not putting my hands on YOUR RESPONSIBILITY"
So after being bothered with the child, I continue to read the ingredients on some products. I figured, 'he's just a child', I wont let that stop me from purchasing here......LORD JESUS, WHY DIDNT I JUST LEAVE THE STORE THEN??
Why did this child run up to me and grab my 'Kitty Kat'. YES YOU HEARD ME, My private area.... Ran up on me and grabbed it like he was digging for gold.... GIIIIRRRRRRLLLLL!!! All the while his mother is yelling at him , but never physically restrains him or pops him. She didnt even apologize for him.. And YES she saw it...
I am disgusted and walk out on the realization that I have just been molested by a 3-year old man..
It's just sad that some of our B.O.B's continue to have the same lack of regard for customer service and professionalism. I am not bashing us at all. In fact, I am a former business owner and exceptional service was my pride..........................
Did I under-react, over-react?? How would you have handled this? Can a sistah just find some damn hair products while tryna help 'us'?
-Driving down the street on my lunch break looking for a bss to purchase some styling products. Then I come across this bss and to my surprise it was a b.o.b!!! I thought 'YAY', because there are hardly any black owned bss in VA..YA hear me?? So I was excited and strutted myself on in...No one was around initally, but eventually I heard a 'Hello' come from the back room! I politely responded. Then a 3-year old lil boy comes rampaging from the back and approaches me. I say "Hi little one", he returns my greeting by pulling my purse off of my arm
erplexed(and this lil kid was strong!!). I pull back and ask politely for him to stop and I continue to make my way around the store. He then begins to pull on my sweater to the point where it came off my shoulder....perplexederplexed,,, As I am trying to ask him to stop and tell him 'No'................, WHERE THE H*LL IS THIS CHILDS MOTHER!!!!????... I said, 'um, ma'am , can you come and get your child??' She nonchalantly emerges from the back room and instructs the child to leave me alone and go sit down... The lil boy screams 'NOOOOOO' and makes a scene in HER place of business... She then tells ME to 'hit him & he'll stop'. WHAT??????Hastily, I replied "I'm not putting my hands on YOUR RESPONSIBILITY"
So after being bothered with the child, I continue to read the ingredients on some products. I figured, 'he's just a child', I wont let that stop me from purchasing here......LORD JESUS, WHY DIDNT I JUST LEAVE THE STORE THEN??
Why did this child run up to me and grab my 'Kitty Kat'
. YES YOU HEARD ME, My private area.... Ran up on me and grabbed it like he was digging for gold.... GIIIIRRRRRRLLLLL!!! All the while his mother is yelling at him , but never physically restrains him or pops him. She didnt even apologize for him.. And YES she saw it...I am disgusted and walk out on the realization that I have just been molested by a 3-year old man..
It's just sad that some of our B.O.B's continue to have the same lack of regard for customer service and professionalism. I am not bashing us at all. In fact, I am a former business owner and exceptional service was my pride..........................Did I under-react, over-react?? How would you have handled this? Can a sistah just find some damn hair products while tryna help 'us'?
It is unfortunate! Was it her place of business? I'm a business owner as well, and I assure you after investing so much sweat equity in a business, nonchalant is definitely not the way to handle things. Some people hire crummy workers 
