Soultanicals Reviews

[IDareT'sHair]

Tempted to buy a couple more hair glides though

@Saludable84

I like KG. *cough* As long as the Formulation Batch is on point.

Yeah....I gave all three of the Knot Buttas' and Knot Sauces away to a member.

 

[IDareT'sHair]

Welp. My Liter of KG arrived today! This is my 2nd time purchasing this item.

I overnighted KG to help me detangle today for wash day.

I do like this product. Interesting to see what this new liter looks, feels, smells like.

OT: Still love - Strand Repair, Molasses Reconstruct, Curl Conditioning Creme

All x3 of these are Favs!

 

[MileHighDiva]

My ST package from the 50% off sale came today.

My Magical Molasses Deep-Constructor is nice and brown. Unlike a similar product

The Loc n Roll Hibiscus Flow has black flecks on the top. I sent a communique to them to inquire about this.

 

[IDareT'sHair]

Still lovin' that Molasses Reconstruct, Strand Repair, Curl Conditioning Creme, Afrotastic and Knot Glide.

 

[bajandoc86]

PSA: For you ladies that purchased the salon-sized ST Knot Glide.

Slip-N-Slide Knot Proof Hair Glide- SALON SIZE
REPLACEMENT NOTIFICATION!!!
Please Read if you've recently purchased our Slip-n-Slide Salon Size during our End of Year Sale! Product Replacement Details Below!

​

Greetings,

If you received a Slip-n-Slide Salon Size (only Salon Sizes) purchased during our End of Year Sale, please note that the product is more liquidy in nature than usual and subtly fragranced. There is no question that the product we shipped did not meet the high standards our customers have come to expect and should continue to demand with this product. In our effort to mass-produce the Slip-n-slide for our Salon sizes, the quality has not been as effective or similar to our usual smaller batches of this product. As a result, we have decided to no longer produce the Slip-n-Slide in Salon Sizes, due to the mechanics of formulating this product. We will return to producing this recipe in smaller batches. Moving forward, Slip-n-Slide will be produced in 12oz size containers only! This change will allow us to maintain the highest quality standards of producing Slip-n-Slide Knot Proof Hair Glide because protecting our reputation for delivering the best moisturizing detangler on the market is a key priority for us!

We deeply apologize for our errors and regret any inconvenience caused as a result. If you purchased this product in Salon Size during our End of Year Sale from December 29-January 4th, please send an email to [email protected]with your order #, mailing address and include SALON SIZE REPLACEMENT in the subject line. Three bottles of our new 12oz size of Slip-n-Slide will be sent in replacement of the 32 ounce size. If you purchased more than 1 bottle of the Salon Size, additional bottles will be sent in correspondence. Your replacements will be shipped out no later than February 10, 2017!

If there is anything else that we can do to minimize your inconvenience in regard to this matter, please don't hesitate to contact us.

Sincerely,
The Soultanicals Team

NEW Packaging for
Slip-n-Slide Knot Proof Hair Glide!!!
Will be Available for purchase next week!
Copyright © 2017 Soultanicals, All rights reserved.

 

[AgeinATL]

^^Like I said before, she has excellent customer service but I just can't with the consistency issues.

 

[IDareT'sHair]

@bajandoc86
Thank you so much for that PSA.

I did purchase a Liter of KG on 12/29 and just sent my email.

The one I bought is still in the box unopened. I haven't even looked at it.

 

[IDareT'sHair]

So, ST'icals said my KG Liter was not one of the ones that was included in "the batch"

 

[Bette Davis Eyes]

So, ST'icals said my KG Liter was not one of the ones that was included in "the batch"

Mine wasnt right from the beginning but ole well. 2gallons just sitting there. I feel some type a way about this.

 

[NaturallyATLPCH]

Mine wasnt right from the beginning but ole well. 2gallons just sitting there. I feel some type a way about this.

I don't think it was just during this sale. Your issue was prior to that.
Done dealing with her anyway smh...

 

[NaturallyATLPCH]

So, ST'icals said my KG Liter was not one of the ones that was included in "the batch"

I doubt that. How can they really tell knowing @shawnyblazes had a consistency issue from the beginning? She's full of it.

 

[Bette Davis Eyes]

As soon as it went into the gallon size the consistency was not what was in the 8oz bottle.

 

[Bette Davis Eyes]

@IDareT'sHair

 

[IDareT'sHair]

@shawnyblazes
The very 1st Liter looks identical to the one on the left.

 

[NaturallyATLPCH]

See my gallon size looks like the one on the right. I bought it in November. Although it's slippery and detangles, knowing the consistency is different is a concern.

 

[AgeinATL]

Wow...what a mess. Sorry that you guys are having these issues.

I don't know why she continues to have consistency issues but people won't keep putting up with it much longer. I gave her so many chances but after repeated offenses, I had to leave her line alone. None of this surprises me. I'm no chemist/mixtress, but how hard is it to make sure that your products are consistent? Why is it that other lines (Bee Mine, Camille Rose, Mielle, Mane Choice, Shescentit, TGIN, Alikay, et. al.) don't have these issues? I just don't get it.

 

[IDareT'sHair]

@AgeinATL
Don't forget HV, MHC, CJ, DB etc.....I could go on, but I digress.

She said some came directly from her Fulfillment Center and those seem to be okay.

After I emailed her again to let her know I placed my order withing the time frames she stated: 12/29- 01/04, she told me I would be receiving a replacement although she didn't think mine was in that "batch".

 

[Bette Davis Eyes]

The one on the left is why I bought the TWO gallons on the right. It doesnt work anywhere near how the one on the left worked so its been sitting.

I put a little every now and again on my little one.

 

[IDareT'sHair]

I put a little every now and again on my little one.

@shawnyblazes
That Boy Know He stay Pop-A-Licious.....

 

[NaturallyATLPCH]

@AgeinATL
Don't forget HV, MHC, CJ, DB etc.....I could go on, but I digress.

She said some came directly from her Fulfillment Center and those seem to be okay.

After I emailed her again to let her know I placed my order withing the time frames she stated: 12/29- 01/04, she told me I would be receiving a replacement although she didn't think mine was in that "batch".

Hmph. She is full of caca.

 

[IDareT'sHair]

Hmph. She is full of caca.

@NaturallyATLPCH
I thought I was the only one that said that!

 

[NaturallyATLPCH]

@NaturallyATLPCH
I thought I was the only one that said that!

I get creative from time to time .

 

[flyygirlll2]

*Sucks teeth* at this situation. I purchased the salon size before BF. It has slip and detangles but there is a big difference unfortunately between that and the smaller size.

She's only honoring a specific time frame but the batches have been inconsistent since jump.... so I do feel annoyed by this.

 

[Bette Davis Eyes]

*Sucks teeth* at this situation. I purchased the salon size before BF. It has slip and detangles but there is a big difference unfortunately between that and the smaller size.

She's only honoring a specific time frame but the batches have been inconsistent since jump.... so I do feel annoyed by this.

Exactly.

 

[IDareT'sHair]

She's only honoring a specific time frame but the batches have been inconsistent since jump.... so I do feel annoyed by this.

Exactly.

@flyygirlll2 @shawnyblazes
And I won't mention the Pumpkin Detox. Mine and @AgeinATL 's was a runny/watery mess.

So much of a turn off to make me not even want to try another jar.

 

[Tibbar]

I like so many of her products, but I feel like she's trying to do too much. I love her creativity and originality in developing new products but she needs to focus on being great at fewer things and not being ok on a whole bunch of things.

 

[IDareT'sHair]

Thankfully, I've never had a problem with Molasses Detox, Strand Repair, Curl Creme, Afrotastic.

Those are what I consider to be my staples from her.

 

[Saludable84]

So far, I'm liking the Knot Sauce, however, with the ones I purchased OTG and from her, not all are filled to the same levels and one bottle has a little yellow tint.

I'd be ok with this if she was still "handmade" but I don't consider her to be handmade. I'll stick with my 1-2 products in 8oz sizes.

 

[Bette Davis Eyes]

I like so many of her products, but I feel like she's trying to do too much. I love her creativity and originality in developing new products but she needs to focus on being great at fewer things and not being ok on a whole bunch of things.

This. Every time I get a product it is never the same. EVERY time.

 

[IDareT'sHair]

I had to leave the stylers alone. Didn't have much success with any of those.

Is this a Line that I absolutely have to have? No - but what I do use.buy, I do enjoy.

Hope there is never an issue with any of the regular stuff I get from her, or that could very easily tip her over to the occasional(s) column.