Soultanicals Reviews

Ok yall I just got done prepooing/detangling. I put in my usual "coconut plus whatever oil I have laying around, which happened to be EVOO." I said, "Lemme go try that Soultanicals Mango Dip since it is supposed to detangle...

O.M.G...that stuff DEEEtangles. Slip is amaaazing and it had my curls popping fro real. :yep: It usually doesn't take long for me to detangle, but I was able to with more ease...probably only took 15-20 minutes...and it only took that long because I was being super gentle finger detangling the strand separating way. I'm mad I only got that little arse sample from Foxy Mango. I will purchase more when this local ATL retailer Healthy Hair Dimensions starts carrying Soultanicals at the end of the month. I can't wait now. Definite repurchase.
 
Used Knot Sauce and Marula Muru. Sealed both with EVCO/EVOO mix.

The Knot Sauce went on very smoothly and had a nice silky feel as it was going on. It made my hair feel silky and had good slip as I was applying. It sank right into my hair w/out leaving any white. I love that. Smells great of course. I will see how the moisture holds up through the day.

The Marula Muru didn't sink into my hair as it left a little white upon first application. I had to work it in there a little more. When I sealed, it didn't have any white. I like the consistency...fluffy and light. I don't think I will repurchased based only on the smell. I wish I would have gotten a full size Mango Dip and only a sample of the Marula Muru rather than the other way around.
 
Froreal3 said:
Ok yall I just got done prepooing/detangling. I put in my usual "coconut plus whatever oil I have laying around, which happened to be EVOO." I said, "Lemme go try that Soultanicals Mango Dip since it is supposed to detangle...

O.M.G...that stuff DEEEtangles. Slip is amaaazing and it had my curls popping fro real. :yep: It usually doesn't take long for me to detangle, but I was able to with more ease...probably only took 15-20 minutes...and it only took that long because I was being super gentle finger detangling the strand separating way. I'm mad I only got that little arse sample from Foxy Mango. I will purchase more when this local ATL retailer Healthy Hair Dimensions starts carrying Soultanicals at the end of the month. I can't wait now. Definite repurchase.
Click to expand...


Really now? FroReal
 
Crackers Phinn said:
Now see my DDHY is very soft. I imagine I could stick my finger all the way down to the bottom of the container with very little effort.

I didn't plan on re-ordering but this seals it for me. I don't like having to depend on luck to get a consistently made product.
Click to expand...

Wow.

If I shot it against a wall it wouldnt break at all.:blush:
 
Froreal3 said:
NaturallyATLPCH Girl, yes. :yep: Don't get me started.

https://www.facebook.com/MyHealthyHairDimensions

http://healthyhairdimensions.com/

We can get our goodies on the ground, despite having no more Sage. I only heard about them since this past summer. They are getting Soultanicals, Anita Grant etc. They already have Hairveda, CJ, Darcy's, Komaza etc.
Click to expand...

Oh yes...time to make a trip to Tucker...I saw they had Hairveda! I had heard about them a while ago but never made it out there.
 
The Knot Butter is really good,you can use it as a Dc too..Smooths out the tangles..

Happy Hair Growing!
 
NaturallyATLPCH said:
Oh yes...time to make a trip to Tucker...I saw they had Hairveda! I had heard about them a while ago but never made it out there.
Click to expand...

It's not far from me at all NaturallyATLPCH

I've been there once before and picked up some Hairveda Whipped Cream Ends and Avosoya oil. I also saw Sitrinillah. I don't think they have everything in each line, so I would call before hand if what it is isn't one of the popular items in a line. Maybe they can order what you want.
 
Froreal3 said:
NaturallyATLPCH Girl, yes. :yep: Don't get me started.

https://www.facebook.com/MyHealthyHairDimensions

http://healthyhairdimensions.com/

We can get our goodies on the ground, despite having no more Sage. I only heard about them since this past summer. They are getting Soultanicals, Anita Grant etc. They already have Hairveda, CJ, Darcy's, Komaza etc.
Click to expand...

Thanks for posting info! Nice to know! Hope their business thrive and remain stocked! Since there is no more (storefront Sage)...I travel sometimes (on assignment) to Alt area and visit family...But I'm glad to know about this location. I can do some damage and not wait til the next season to get products when I'm in the area!
 
Froreal3 said:
It's not far from me at all NaturallyATLPCH

I've been there once before and picked up some Hairveda Whipped Cream Ends and Avosoya oil. I also saw Sitrinillah. I don't think they have everything in each line, so I would call before hand if what it is isn't one of the popular items in a line. Maybe they can order what you want.
Click to expand...

Okay, cool! Yeah, it would be a good 40 or 45 minute hike for me, but it's all good, I just want to go just to see what they have! Especially since Sage is closed, which was a TAD bit closer to me.

That's exciting to know they even had any Hairveda on the ground!

That's good to know about the Knot Butta Lita, I ordered some of that.
 
I am liking the products I ordered so far. The Knot Sauce smells really good. I used it as a leave in for my roller set. I received a sample of the Knot Butter and it smells good too. I think that it will well with the LOC method so I might order a full size later down the line.
 
Just received an e-ail from Soultanicals saying that those who purchased during Week 1 of the anniversary sale (like I did) received an extra liquidy batch of the Marula Muru because they made it in a large batch and it doesn't set when they do it this way. They provided us with a 50% off code if you purchased during that week. The code is only for the Marula Muru product, and expires in 4 days.

I appreciate that they're acknowledging that something was wrong with the product, but I won't be re-ordering.
 
toaster said:
Just received an e-ail from Soultanicals saying that those who purchased during Week 1 of the anniversary sale (like I did) received an extra liquidy batch of the Marula Muru because they made it in a large batch and it doesn't set when they do it this way. They provided us with a 50% off code if you purchased during that week. The code is only for the Marula Muru product, and expires in 4 days.

I appreciate that they're acknowledging that something was wrong with the product, but I won't be re-ordering.
Click to expand...

I appreciate that she did that. That's nice.
 
But why not replace it free of charge?

Just figure out who ordered it and mail replacements out.

That letter should have simply explained the issue and replacements would be sent. She should apologize and include a free sample, and an individual discount code included with the marula.

I can't see any mentions on my IPhone. PM me if it is a must see. Allons y
 
Kindheart said:
I do appreciate the email but...
Why should you pay 50% +shipping when they failed to deliver a quality product in the first place.
Click to expand...

She could just refund everyone for the marula and the shipping.

When I buy a defective item I have the option to have it replaced or get a refund.

She made an error and she should rectify the situation. To expect the innocent customers with the defective product to turn around and buy the non-defective product is ludicrous. Even with a discount. The customer didn't get what they paid for.

She wants her customers to pay twice for her mistake. Has she thought this out?

I can't see any mentions on my IPhone. PM me if it is a must see. Allons y
 
Last edited:
HanaKuroi said:
She could just refund everyone for the marula and the shipping.

When I buy a defective item I have the option to have it replaced or get a refund.

She made an error and she should rectify the situation. To expect the innocent customers with the defective product to turn around and buy the non-defective product is ludicrous. Even with a discount. The customer didn't get what they paid for.

She wants her customers to pay twice for her mistake. Has she thought this out?

I can't see any mentions on my IPhone. PM me if it is a must see. Allons y
Click to expand...

I agree. It clearly wasn't thought out. So the customer has to buy the item twice, pay shipping, then wait for her slow self to ship it out in three weeks? :ohwell: :look: Yeah, ok.
 
@HanaKuroi @Kindheart

I Agree.

A couple summers ago Hairveda launched a DC'er (limited time/quanitites/introductory price) just for the Summer it was a Wheatgrass or Horsetail something DC'er.

When it arrived, several folks said theirs had 'Molded' due to Heat during the transport and whatever preservative had been used.

Hairveda IMMEDIATELY issued everyone a refund, told them to discard the product and gave everyone 50% off their next purchase.

I told them mine was fine. I had like 7-9 Jars. When mine arrived, I stuck it in the Fridge.

I didn't have Mold Spores or black flecks or whatever folks were complaining about (with pitchas).

But she also refunded me too. Even though I told her mine was fine. And gave me the 50% off too.:yep:
 
IDareT'sHair said:
@HanaKuroi @Kindheart

I Agree.

A couple summers ago Hairveda launched a DC'er (limited time/quanitites/introductory price) just for the Summer it was a Wheatgrass or Horsetail something DC'er.

When it arrived, several folks said theirs had 'Molded' due to Heat during the transport and whatever preservative had been used.

Hairveda IMMEDIATELY issued everyone a refund, told them to discard the product and gave everyone 50% off their next purchase.

I told them mine was fine. I had like 7-9 Jars. When mine arrived, I stuck it in the Fridge.

I didn't have Mold Spores or black flecks or whatever folks were complaining about (with pitchas).

But she also refunded me too. Even though I told her mine was fine. And gave me the 50% off too.:yep:
Click to expand...

IDareT'sHair wow! That's great customer service ! Impressive!
 
@Kindheart

And like you & HanaK mentioned, it was only for the folks that actually bought the DC'er:rolleyes:.

To me, that email was "Random" because I haven't purchased from her in a minute.

And didn't know what she was talmbout.:lol:..:look:
 
Kindheart said:
I do appreciate the email but...
Why should you pay 50% +shipping when they failed to deliver a quality product in the first place.
Click to expand...

I said the exact same thing! Nope not interested! She has BF orders plus this new batch of Murula...I read that email and deleted because ain't nobody got time for that!!
 
If Soultanicals bought ingredients to make her product and her supplier sent her a defective ingredient would she expect a refund or a discount?

Sent from my iPad using LHCF
 
Mine shipped but I ordered the night before during the anniversary sale.. I had to email her because she accidentally lumped my stuff with the bf orders. Oh well.
 
toaster said:
Just received an e-ail from Soultanicals saying that those who purchased during Week 1 of the anniversary sale (like I did) received an extra liquidy batch of the Marula Muru because they made it in a large batch and it doesn't set when they do it this way. They provided us with a 50% off code if you purchased during that week. The code is only for the Marula Muru product, and expires in 4 days.

I appreciate that they're acknowledging that something was wrong with the product, but I won't be re-ordering.
Click to expand...

I received the same email and it all clicked, I bought the extra watery moisture guru and I thought that it was too loose to be in a jar. It was my first time ordering so I thought it was supposed to be that way. I also bought the knot sauce and the kink drink, wasn't really impressed but ill try it again just to be sure. Why on earth would I buy it a

When you use the knot sauce as a detangler, are you washing it out or leaving it in? Maybe that's what I'm doing wrong..
 
myfaithrising said:
I received the same email and it all clicked, I bought the extra watery moisture guru and I thought that it was too loose to be in a jar. It was my first time ordering so I thought it was supposed to be that way. I also bought the knot sauce and the kink drink, wasn't really impressed but ill try it again just to be sure. Why on earth would I buy it a When you use the knot sauce as a detangler, are you washing it out or leaving it in? Maybe that's what I'm doing wrong..
Click to expand...

myfaithrising

When I used the knot sauce I used it as a leave in. After about a weeks worth of using only soultanicals products I noticed some breakage so I stopped using them immediately. I've been on my hair journey since 2008 and I've never had breakage, so I know the products don't work for me.

My mom has been using them just fine, however, and she leaves the knot sauce in.
 
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