This post has been up for 3 years and several people have asked for his information. We don't want his home address, telephone number, social security number or blood type or anything but a name might be helpful. He sounds like a professional and what professional wouldn't want at least his name out there?
Indeed! Most of these salons are just carrying out a task and not actually caring for your hair - you can tell by how limp and processed it is. I just relaxed my hair a week ago and it came out perfectly. I use Phyto II which is gentle (imo) anyway and maintains the integrity of the hair. I always underprocess.