Oh no! What type of condish and grease did you use and in what order? Also, how many times did you neutralize? Do you do a midstep protein?
I prefer to use a moisturizing condish with cones instead of a coneless one or protein one. I use Aussie Moist and Blue Magic, in that order. For some reason EVOO and condish didn't provide me with enough protection and my hair did process again
I also make sure to neutralize a lot and do an ACV rinse. When I did my virgin Texlax a few years ago, I had so much texture left (see pic) but then it became straighter and harder bc I didn't neutralize properly.
I hope you figure it out bc you were so excited about your hair again!