All I can say is
wow..... early this morning a woman I don't know and have never met called me to "give me a piece of her mind" and to demand an apology from me for not being professional yesterday. I was still in my bathroom, from just waking up.
Not to go into too much details..but I work with homeowners. I have a very cheap owner who didn't want to pay a company to clean her house for a new tenant. I was pressed for time and had made that call on the owner's behalf to arrange a cleaning. However, when I told the owner about the arrangement, she got angry and said not to send anyone. She's a good client so I didn't get ruffled. I just quickly called back the cleaning company's owner, apologized and told her the owner said no so I won't need to use her services. She didn't demand her apology nor did she seem upset, she just said OK and I thought it was done. That was the prime opportunity for her to tell me I was "unprofessional"
This morning, early this morning, the owner of the cleaning company calls me, and lets it rip. I was taken aback because I didn't expect a call from her. I let her vent and AGAIN apologize, even though I know in this line of business contracts get canceled at the last minute, owners renige..etc. The
misunderstanding was that this cleaning company owner had thought she had a job, but actually didn't. What we agreed was that she'd go over to the property and would call me to quote the cost when she gets there and in the meantime I'll let the owner know. I had called to cancel before she even made that trip. The calls between her and my client all transpired in less than 30 minutes, so she didn't get to make the trip, although I'm sure she planned for it.
During the phone call this morning, she goes on about her not hurting as a business but that this last-minute cancellation ruined her whole evening. HUH??
*** I was scratching my head**
But what got me was when she said (paraphrasing)... "I am a godly woman and you need to apologize for your unprofessionalism.."
I don't operate that way and anyone who steps to me needs to know what they're doing and this isn't how things are done with me"
Let me tell you, I'd already woken up with God on my mind, with a song of thanksgiving on in my head and was humming it. I always wake up in song...
I did NOT let the devil make me hang up on this woman... nor did I curse her out. But I was firm with her and apologized. I stayed on the phone, because I wasn't going to let it be that easy for her. Maybe she's used to shouting matches or talking to a dial tone to confirm what she thought of someone before she even called. In the end, she said she appreciates my being considerate and that folks usually have an attitude with her (
no kidding), and that I was humble, and being humble is a good quality.
I won't be calling her company anymore, of course, because she has turned an otherwise standard business situation into a personal issue. This has never happened to me before and I've been in this business a few years.
Good try, Satan. lol
God had me covered, from the time I woke up.
I share this to say God always makes a way for us to be victorious, in every situation.
Misunderstandings are one of the ways the devil cleverly tries to get us "caught up" in acting up. I really don't know what this woman's frame of mind was or what her intention for that call really was.. But respect isn't rewarded, it's earned. Whatever respect I had for her went out the door this morning.
I shared the call with my husband and he was blown away by that. "Maybe she's going through some stuff or really needed the money" he said. Maybe....
but I'm glad God used me to let her know it's all right.. you can get your point across just fine without the guns and cannons.
God Bless you all for listening to my testimony today. I said a prayer for this woman and for me after that call, because I believe God had a lesson in this and I felt compelled to share this today. If I'd allowed her to get the best of me or make me angry, God would not have been able to do more work on her and on me. I'm still a work in progres....
God is so good.... thank you JESUS for your Wisdom.