Re: My review of Joseph\'s hair salon in NYC!
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free2bme said:
Hi All,
Nice to see Brown Relaxed Girl, gave u guys our update at Joseph's and yes i will have to confirm that it was one of my worst salon experiences.
1. I got to the salon at 5:30 and Natasha was triple booked. Her assistant had to do my hair and when I complained to Natasha, she said that she works with assistants and walked away no apologies.
2. At 6:15 (almost 45 minutes after I had first arrived) the assistant walks out with a bowl of relaxer. I was taken back at her gall. She never asked me what brand of relaxer I used or what strength and I would not take her word for it either.
I told her I had my own relaxer. The silly woman misunderstood me and began to base me with relaxer!!!. thankfully I based my head at home b/4 I arrived. I screamed and she apologised and proceeded to base my hair with the proper base.
3. As she relaxed she proceded to comb each section with a fine toothed comb. My hair wich usually comes out very bouncy came out a bit on the limp side b/c I am convinced her combing action sped up the relaxer process.
4. Natasha came amnd spoke to me after she realized that I was from a hair board. That's when she apologized and offered me a free deep conditioning on my next visit. I guess she realized she would be trashed on the internet was trying to do damage control. Too little to late. (BTW brownrelaxed trashed her b/4 I eaven got the chance too!!)
5) After our hair was dry there were at least 5 other women in curlers waiting to be styled by Natasha. At this point BrownRelaxed and I started taking out our rollers on our own b/c we were truly fed up.
6) Natasha ended up giving me a free trim (more damage control). I was flabbergasted when she handed me my bill of $98.80. I asked why considering I even brought my own relaxer. I was told b/c they used the Affirm 5-1 reconstructer on me. <font color="red">The 5-1 is basically used as a neutralizer and not deep treatment after a relaxer. Shouldn't neutralizing be part of relaxing????</font>
6) I left the salon at 9:15 and it was pouring rain. My hair looked nice after I left but this was definately a painful & expensive experience. I can not recommend this salon to anyone in good conscience.
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What kind of foolishness am I hearing??? This is one of the mandatory steps of using the Affirm relaxer. One should not have to pay extra for it. The manufacturer of the Affirm has this step after the rinsing of the relaxer from the hair, followed by neutralization. The 5 in 1 strengthens the hairshaft while the cuticle is open. I have some in my bathroom! What the heck is WRONG with these people. What, she thinks that it's optional that you omit it???
Anyway, I'm supposed to be congratulating BRH on what fine progress her hair is making and I am being totally sidetracked!!! Lookin' good, BRH. What I am constantly being reminded of is the saying, "If it ain't broke, don't fix it!" Ladies, if you find a good hairdresser that works excellent with your hair, stick them. It's not worth the hair damage, aggravation or money in the long run!
