I'm really peeved, my hair looks so dry and hard its unbelieveable!!! My last wash was a complete diaster. I guess i'm really upset because i'm going to see my mentor who i haven't seen since this past summer. she's really big on hair and i just feel awkward! My ponytail wont even lay correctly. I plead with you all... NEVER use Optimum Rich conditioner, It leftmy hair really soft but it was tangled and matted so bad! I tried to pull out my old detangling rinse and it just made matters worse! Then i did my twist out with a serum instead of my (dont curse me for this) beloved mineral oil and petrolatum laden Fantasia Oil moisturizer an my hair looks like a scarecrow's. I'll never step out of my product rotation again. I think i'm gonna slap on my wig and wash this bad boy tonight or tomorrow..