AgeinATL
Well-Known Member
@Dayjoy
Honey's Handmades.
What's so troubling for me, is the fact that she said lost my package during her move and then she found it. So, what was the purpose of the Ship Notice?
I took her almost a week to respond when I told her the package had not moved.
She just recently came off my "Never Again" list. But with this latest antic, I see she put herself right back on it. Whether the products finally arrive or I am issued a refund, I am done with this vendor for good this time.
This vendor just isn't for me. Most bad vendors quickly slip back into bad behavior.
Miss
Honey Handmade's terrible customer service.
I purchased 2 of the Sugar Honey Iced Tea Oils during her 50% off sale, which was around Memorial Day. About a week later, I received the 1st one, with a packing slip that said that the 2nd was on backorder. Since there was nothing else listed and I did not get amy messages about a backorder, I reached out to confirm and was told that they ran out of the oils needed and that it would go out a week later. A week passes and I still don't hear anything so I reach out twice and still don't hear anything at all. I sent another message (now almost a month later) and received a response a few days after that saying that they were traveling which is what caused the delay and that it would be sent out soon. I just received it yesterday 7/11.
ETA
PS no apologies or thanks for your wait and no expectations were set upfront that the order would be delayed over a month.
I am sorry that you guys had these bad experiences. Each and every time I even THINK about ordering from her, I remember these complaints and close my browser. I am glad I stuck to my instincts and kept passing on this vendor. It is a shame because her products actually look good.