NYLegalNewbie
New Member
I just came from the Times Square Sephora and got some bad news. It appears that Sephora stores (at least, the ones in NYC), will no longer be carrying the Phytospecific line!
I asked them WHY and they said they had NO IDEA why the company decided to do this considering that it is one of their best selling lines. They said that this is not the first time the company has done this. They did it once before and there was such an outcry from customers and management, that they put it back on the shelves.
Only offering products online isn't new to Sephora. I know that a line of cosmetics called Pout, which is very popular, is now only sold online.
As far as I can tell, Phytospecific products are still available for sale online.
I'm going to keep an eye out on this to see if this remains the case.
If anyone goes to an NYC location where this is NOT the case, let me know. But the salespeople appeared to indicate that this was citywide.
I asked them WHY and they said they had NO IDEA why the company decided to do this considering that it is one of their best selling lines. They said that this is not the first time the company has done this. They did it once before and there was such an outcry from customers and management, that they put it back on the shelves.
Only offering products online isn't new to Sephora. I know that a line of cosmetics called Pout, which is very popular, is now only sold online.
As far as I can tell, Phytospecific products are still available for sale online.
I'm going to keep an eye out on this to see if this remains the case.
If anyone goes to an NYC location where this is NOT the case, let me know. But the salespeople appeared to indicate that this was citywide.
Last edited: