A couple of suggestions:
1. I like the idea of the shampoo on the ears. After Surge use, everyone should make sure that they CLEAN their hairline area of the Surge, i.e. around face, neck and ears with something so that the product doesn't remain on the skin. Most of us are using something on our scalps along with the Surge, but are we wiping/cleaning the rest of our skin that comes in contact with the Surge?
2. Send a copy of this thread to Surge
3. Start off using sparingly, maybe once a day or every other day versus twice.
4. Whenever anyone's having problems with a product, start a thread like this one. I noticed several of you had experienced this type of problem with Surge, however, previously I believe the majority of the threads raved about it. Please note that I DO like it, but we need to hear both sides of the story so that potential purchasers can make an educated choice.
Thanks,
Tal