I don't understand - if conditioner is full of waxy fillers then wouldn't it be just as bad for relaxed hair? I understand he's saying that natural oils can travel more easily down the relaxed hair shaft vs the natural one, but if your hair is covered in "waxy" conditioner build up it wouldn't matter.
I don't agree with all that shampooing either. If you hair has that much build-up it's probably best to clarify and let the shampoo sit for a bit. Too much lathering up = squeaky clean = damaging and dry.
And what is he using that blow dryer with the comb attachment for on her TWA?
ETA: He didn't really address the issue of moisture
or protein....