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I just orderd some from ibeauty. I probably should have asked the question first. From most of the threads I read about it, I don't recall anyone saying anything bad. However, I did not read every last one.
DRC-28 is one of my favorite protein treatments. I've used it several times over the last two years and have only had 1 bad experience but it was my fault because of improper usage from rushing. I was in a rush and did not rinse the DRC out well enough and I also didn't do my moisturizing deep conditioner long enough afterward. Because of this my hair was dry and tangly and I could tell that it would be difficult to comb through without damage/breakage. I added a lot of leave-ins and then re-washed and deep conditioned the next day when I had more time and my hair was fine.
Now I make sure that I have enough time, I rinse really well and deep condition properly afterward.