In spite of I took a chance to order from IPN on Nov 30th, I wrote her yesterday to get a status on my order and I rec'd this email which I am sure others got:
Good Evening, First of all I apologize for the delay in response to any inquiries and secondly with the delay...as you can imagine I have been extremely busy. If you email me on weekends or after 3:00 p.m. during the week I some times may not respond because those are usually the times I shut down. I have been working very hard around the clock to complete all of the orders that recently came in. Unfortunately, not all orders go out at the same time. Shipments are made several times a week in order to prevent multiple trips to the post office per day. Also, the larger your order, the longer it could take to process. Before the sale started, I believe that I informed everyone of the process and what it entails. For of you that have received one so far, please remember Delivery confirmation numbers are NOT "tracking" numbers (i.e. UPS, FedEX); they are simply are a tool used to confirm your package has arrived ( for your record and for mine). They don't always tell you "where" your package is located, it has happened to me a lot.
Because I make everything to order it can be a very tedious process. I want to ensure that all ingredients are added correctly and everything is packaged properly before shipping. When I first started IPN I did so because I wanted to share my knowledge of "natural" hair care with others. I do understand that when you (as a customer) spend money, you want to ensure you receive your product especially when you a deal with a small business owner. I can assure you if you have placed an order with me your item are in the process of being delivered. I don't have the capacity to always send out an email as stated sitting at my computer takes away time from processing orders.
I just want to assure you that you will receive your order. Unfortunately, it make take a bit longer than anticipated. I am not ignoring you or avoiding your status request...I am simply trying to get your items to you. You're anxiety/frustration is noted and trust me when I say that it bothers me to have any one think that they will not receive their orders. Again, your patience is appreciated and even if it means I have to work on Christmas Eve .. I will do that to make sure each and every order is shipped out. I may not be able to respond to your emails directly..but if there is anything else I need to inform you of.. I will update Facebook or send out a mass email. Thanks so much to those of you have been patient and understand my process. You are all the reason why I have sells like these! Be Blessed Today and Everyday! Denise
I guess I wont get my stuff til 2013... Is this stuff really that good? Is it worth the longggg wait???