plumcherry1986
New Member
This past Friday, I went to a salon I used to go to years ago. I got a silk wrap. I set the appointment with the owner. First of all she flat ironed the edges of my hair, and then let the shampoo girl do the rest while she (the owner) relaxed another woman's hair (I was annoyed at that because I had an appt with her, not the shampoo girl). And all she did was go straight down my hair with the iron; she did not bump the ends or anything.
On top of that, I was put under the hooded dryer, under more heat for about 5 minutes. After that, the finished product did not look styled or polished, just straight. I did not want to walk out of the salon looking like I didn't go to the salon, so I asked her(the owner) to bump the ends under and make it look nice. So, she went over my hair a second time with the titanium iron. The finished look was nice, but I suspected that they put too much heat on my hair.
My suspicions were confirmed just now. After I rinsed the conditioner from my hair, it smelled burnt, and there are a bunch of straight pieces in the front and the back has a looser curl. My hair is unrecognizable. When I flat iron my hair, it NEVER looks like this. Even as I am typing, all I can smell is burnt hair. They charged me $65 for damaged hair. From now on, I will heat style my hair myself, and only go to the salon for a trim.
I'm pissed. I want to mention the name of the salon I went to. Are we allowed to do that?
On top of that, I was put under the hooded dryer, under more heat for about 5 minutes. After that, the finished product did not look styled or polished, just straight. I did not want to walk out of the salon looking like I didn't go to the salon, so I asked her(the owner) to bump the ends under and make it look nice. So, she went over my hair a second time with the titanium iron. The finished look was nice, but I suspected that they put too much heat on my hair.
My suspicions were confirmed just now. After I rinsed the conditioner from my hair, it smelled burnt, and there are a bunch of straight pieces in the front and the back has a looser curl. My hair is unrecognizable. When I flat iron my hair, it NEVER looks like this. Even as I am typing, all I can smell is burnt hair. They charged me $65 for damaged hair. From now on, I will heat style my hair myself, and only go to the salon for a trim.
I'm pissed. I want to mention the name of the salon I went to. Are we allowed to do that?