Aaargh, I hate this stuff! My experience was like Sweetcocoa's and Sassygirl's - my hair felt as hard as sandpaper. Not exactly what you'd expect from a conditioner named All Soft. /images/graemlins/nono.gif I even tried mixing it with something else, but I couldn't undo the sandpaper effect. I've used it exactly twice, and now I have a practially full expensive container of conditioner that's completely useless. /images/graemlins/mad.gif Some women here love this stuff, though, and perhaps their experience was differen. Maybe they'll see this thread and post.