A new line that looks delicious: hydroquenchsystems

So I rcvd my package however there were 2 items missing that I really wanted/needed and she sent me 2 of something I don't like that I didn't order. In fact I despise it. :-/ still have not heard back from her to correct this.

ETA- got an email saying she's sending my items out to me.

HPG

Don't judge...Sent from my Galaxy Note II using LHCF
 
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Received my July 4th package on Monday! :grin:

18oz Coco Mango Repair mask
12 oz botanical peppermint coconut repair mask
12 oz Honey Pineapple Hibiscus condish

8 oz Slip
4oz Greaseless Moisturizer

And 2x 4 oz of all the oils except the Coco Mango lime. I only ordered one of those, but...she added an additional one anyway. :grin:

I think one of the reasons I love HQ so much is that whenever she screws up, it's always in my favor! :lol:
 
Alright I opened up the 2 5 day moisture to see how they look and feel bc I'm not a big fan of this one product of hers. Shockingly they were actually creamy and NOT gritty. I'm going to do some bantu knots with it tonight and see how I like it. So I guess it was a plus.

HPG

Don't judge...Sent from my Galaxy Note II using LHCF
 
Her shipping prices do suck, but if I can reup and get 50% off over $100 worth of products with free shipping, I will be set for a while.

Something to think about for me. I never had any issues in the past, the shipping turned me off if there wasn't a sale.
 
still waiting on my 4th of Jul sale products. Haven't received a notification of any kind. I'm getting antsy because I'm missing my The Slip Silk Protein Conditioner. Also ordered a few new products I can't wait to try.
 
DominicanBrazilian82 said:
I just ordered the strawberry one during her 7/4 sale. I had pineapple (never tried the plain coconut lime). Got my shipping nod yesterday. Hopefully here by weeks end. IDareT'sHair cutenss
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DominicanBrazillian82 You are gonna love it :lick: The coconut lime smells so good, to me. I am sure that they all smell edible. And to me, it lasts a long time. And I am heavy handed.

I think I am going to place an order soon. I will wait for her to get yall orders out.
 
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Okay now the slip dc is the bizzness! It goes on so smooth and is so nice. She don't call it the slip for nothing lol. A little goes a long way. It was creamy and wonderful.

HPG

Don't judge...Sent from my Galaxy Note II using LHCF
 
i picked my stuff from my pob today...everything was filled the brim & intact! i washed last night and am tempted to wash again but my braidout looks awesome! I'll wait till friday or sunday...
 
Gonna have to have a talk with HairPleezeGrow for forcing me here and telling me all about this lucious line in another thread! I was gonna stop the PJing... really, I meant to but...Honey Pineapple Hibiscus..?. :lick:
 
How much were you ladies paying for shipping? Is her shipping high on really small orders?

For my order which included 2x 16oz + 1x 12oz (free upgrade from the 4oz sample I ordered :grin:) + 2x 4oz samples my shipping was $8.95

By the way, how often does she have these 50% off sales? Was this her 1st one?

ETA: Ok I see ... I made a mock cart with just one item and the shipping was $8.95! That's insane! So basically for her line the only way to "save" on shipping is to buy a lot (during this sale) :sad:
 
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NappyRina said:
How much were you ladies paying for shipping? Is her shipping high on really small orders?

For my order which included 2x 16oz + 1x 12oz (free upgrade from the 4oz sample I ordered :grin:) + 2x 4oz samples my shipping was $8.95

By the way, how often does she have these 50% off sales? Was this her 1st one?

ETA: Ok I see ... I made a mock cart with just one item and the shipping was $8.95! That's insane! So basically for her line the only way to "save" on shipping is to buy a lot (during this sale) :sad:
Click to expand...

I really dk about the shipping bc I only order when she has a sale and haven't paid much attn to it but I think it's generally cheaper when you stock up on the 50% off. She has a sale often like for certain holidays and black friday, etc.

HPG

Don't judge...Sent from my Galaxy Note II using LHCF
 
Yeah I can certainly get with those sales (who else offeres 50% off? That's AWESOME!) ... definitely stocking up though cause I doubt I'd buy anything when not on sale

By the way so far I've tried the Honey Pineapple Hibiscus Conditioner and I'm in LOVE!!!! The softness, slip, moisture & scent :lick:. I wonder how my hair will like the other conditioners I purchased (Botanical Peppermint Coconut Repair, The Slip, Go Deep)

I will also say that I'm disappointed with the label discrepancy ... 1st of all she does not list the ingredients for her Go Deep Conditioner on the website ... I had to guess based on the description...

2nd I ordered a sample of the Mango Coconut Hydrating Mask BUT I got a sample of the Mango Coconut Repair Mask ... the ingredients on the website for the Hydrating Mask is silicone-free but the one I was sent has Dimethicone. I stay far a way from silicones and specifially check to make sure what I ordered was silicone-free ... I don't know if she will be offering both a Hydrating & Repair Mask or if one replaced the other but basically I went off of the description online but received a different product. ... oh well, I'm glad it was only a sample :ohwell:

She was very nice to upgrade me though .. I ordered the 4oz Go Deep & received the 12oz - at first I didn't notice but she wrote something about the upgrade on my packaging slip and I was so giddy .. that's good customer service! :yep:

I'll update about the other conditioners ... I plan to buy more of the ones I like before this 50% sale is up :spinning:
 
@MileHighDiva ... no problem sis

Here are the ingredients for the Go Deep Conditioner as listed on my label

Hydro Quench Systems Go Deep Conditioner
Oils: Jojoba, Castor, Rosehip, Avocado, Almond, Organic Coconut, Argan, Organic Shea Butter, Aloe Vera Juice, Biotin, Glycerin, Behentrimonium Methosulfate, Vitamin E, Pro Vitamin B5, Wheat Protein, Silk Amino Acids, Marshmallow Root, Potassium Sorbate and Natural Fragrance

The Slip Deep Conditioner has a very faint "peach" scent ... I keep smelling the bottle trying to think of what it smells like and peach is the 1st thing that comes to mind ... nice ... it's not strong ... this will be the next conditioner I try ...
 
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Umm ... I spotted another mix up with the labels on the jar versus what is listed in the website .. I really don't understand the carelessness with some of these vendors ... people have serious allergies and if the vendors don't post accurate info/updated new formulas of their products there could be a real problem...

Case in point:

The Slip - Silk Protein Hydrating Conditioner

Ingredients on the Website:
Purified Water. Oils; Jojoba, Olive, Castor. Behentrimonium Methosulfate, Abelmoschus Esculentus (Okra), Emulsifying Wax, Glycerin, Slippery Elm Bark, Marshmallow, Nettle, Melissa, Bitter Almond, Cetaryl Alcohol, Vitamin E, Silk Amino Acids, Dl Panthenol, Potassium Sorbate

Ingredients on MY jar:
Oils: Olive, Jojoba, Palm, Coconut, Grapeseed, Avocado, Neem, Rosehip, Castor, Flaxseed, Vitamin E, Honey, Organic Shea Butter, Cupuacu Butter, Black Willow Bark, Marshmallow, Vegetable Glycerin, Organic Lavender, Melissa, Nettle, Slippery Elm Bark, Okra, Behentrimonium Methosulfate, Cetyl Alcohol, Hydrolized Silk, DL-Panthenol, Sodium Benzoate, Fragrance

At 1st glance it may not be that noticeable ... and the ingredients used for adding "slip" are in both conditioners... but let's say someone is allergic to Coconut Oil or Shea Butter (a lot of people are allergic to these 2) or any of the things posted in the 2nd list ... if they look at the ingredients list posted online they may think they are in the clear to order this conditioner but lo & behold the label on the jar is different :nono:

Fortunately I'm not allergic to these ingredients but I do have allergies & sensitivities to certain ingredients and I just don't think it is smart for these natural hair care businesses to be so lax about disclosing their ingredients ... Sad to say I've noticed this trend lately with several vendors, not just Hydro Quench :perplexed

What say yall?? :look:
 
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NappyRina, are they trying to keep other vendors from stealing their "Ancient African Secret" aka formula/recipe? If so, they're running off potential customers. Many people have turned to natural vendors due to sensitivities.
 
MileHighDiva

LOL :lol: .. "Ancient African Secret" ... or sometimes they use "Proprietary Blend" aka "It's a Secret .. Mind Yo Bizzness" :blush:... some companies do this and I don't even bother with them -they can keep their precious secrets! :rolleyes:

I think in this case and in some other cases I've discovered recently, these vendors re-formulate their products several times (which is understandable sometimes) but they either forget or are too careless to post the updated ingredient list to their website as if it does not matter :nono: ..that's where the problem comes in...

A lot of times these vendors try to replicate the "feel" & "outcome" of their products using cheaper ingredients or bases over time if their own vendors for raw products start raising prices - or they may add some additional ingredients to increase the performance - but maybe in their mind they don't want to alert the customer that there has been a slight or major change to the original product which might cause people to assume the worst and hesitate to buy - or they may feel that it's not necessary since the customer might not even notice the difference :perplexed

As consumers we are entitled to know exactly what's in these products ... there is an expectation of full disclosure, especially when paying more for these natural brands than store-bought ones and also especially with this whole natural movement where people are reading their labels and seeking out natural vendors to avoid all the chemicals we can't pronounce in commercial products in addition to avoiding allergic reactions. :spinning:
 
Just hit pay'nah on some Hydroquench. I got 2 The Slip DC's, a 4 oz. Coconut Strawberry Lime Oil, and 1 4oz. White and Lemon 5 day moisture

Lets hope I like it :lick:!
 
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