A new line that looks delicious: hydroquenchsystems

Welp!!! I finally got the other part of my July 23rd order yesterday, Monday. No tracking # was on the pkg.

She convo'd me back Saturday saying that she was trying to get my order out to me so quickly that she didn't have time to get a tracking #. She also sent me a picture of my order receipt w/a tracking # on it and it was so blurred, I couldn't read it. I didn't bother convo'ing again asking her to include the trkg # in her email. When I received the pkg it had a handwritten label on it with no trkg #. So whose receipt did she take a picture of?

And in that same convo she promised she would be mailing me my Aug 1 and 2 orders THIS WEEK. As of now, I do not have a shipping notification/tracking #s for these 2 orders.

Gawd! I hope I get my orders and get them soon! I just want the products and I promise I will never order from her again. 'Cause I can't stand this angst over a few hair products, for crying out loud! Maybe she needs to do like Qhemet and sell her products through a 3rd party vendor like Sage Naturalceuticals if she can't get this shipping thing down pat.....

I'm just so tired of writing and convo'ing. Today is 3wks since my 8/1 order.
 
HairPleezeGrow said:
pompous blue my heart goes out to you hun! Sorry you are having to deal with such heart ache and the last thing you need is disputing PayPal. Hope she can get everyone's stuff out bc 30 days? Really!?! Anyway my thoughts are with you and your family.
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HairPleezeGrow Thank you for your sentiments.....My Mom is doing better but she's still in ICU. We have a prayer vigil going....
IDareT'sHair said:
Hopefully when she closes in September, everybody will have their stuff.
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IDareT'sHair I hope so, too, T.

I love your optimism; it's helping me get through this.
 
As of this morning, I have a tracking number. I placed my order on the 8th and I ordered a large amount. If I like the products, I'll be ordering more.
 
WOW! I hate that she is having shipping problems and getting somw orders wrong. I really hope she gets it together. I'm sorry to hear about the lump in her breast but hopefully it not serious and if it is I hope she caught in time. I really love the fact that she really has good sales. I wish the others would follow her lead. I wish her the best w/ her business and her health. I hopw she gets everything straight.
 
I believe that she will. I could only imagine the rush of orders while you're dealing with a personal crisis. To say that I'd be "scattered at best" is a gross understatement.

My thoughts and prayers to all that are going through. I may not be able to help a whole lot, but universal love is unconditional and prayer is free.
 
If anyone has a bottle of the coconut mango shine and define that they want to sell. Can you please let me know. thanks
 
Pompous Blue

Thanks Blue.:grin:

I'm sure her health scare has her all frazzled and out of sorts.:sad:

Afterall, we are all women, so we know how we act when things happen unexpectedly.

I'm staying prayerful for her (You and everything you're dealing with right now) and that we all get the things we've ordered.

And that all the folks that placed orders in the last couple days, get their stuff in a reasonable amount of time.:look:

Overall, she's done us right (with a few snags here & there). She's given out nice sized samples, she's given out Discount Codes (for mishaps) and she's had fantastic Sales.
 
%50 discount gets no complaints from me.

Anyway, she sent me an email today and the sale is still on
 
I really like the GM. I used it as a leave in after my cowash. It went on so smooth. My hair was very soft. Well the test will be after it dry.
 
The Princess

I went to my ETSY Account (to look at something else), and the Status pf my HQS said "Shipped" so I clicked on it and was able to track my package that way.

Don't think/not sure if I got a Separate email notifying me of Shipping
 
IDareT'sHair said:
The Princess

I went to my ETSY Account (to look at something else), and the Status pf my HQS said "Shipped" so I clicked on it and was able to track my package that way.

Don't think/not sure if I got a Separate email notifying me of Shipping
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Well I was excited for a second. My order say not shipped.

Hopefully it shipped soon I want to order more GM.
 
My order says shipped but I don't have a tracking number! Its said shipped since the 8th.

Eta: my older ones did have tracking numbers except for one I had to get it emailed bc it just said shipped
 
HairPleezeGrow said:
My order says shipped but I don't have a tracking number! Its said shipped since the 8th.

Eta: my older ones did have tracking numbers except for one I had to get it emailed bc it just said shipped
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HairPleezeGrow ....five days after my order was marked as shipped on etsy (no tracking #) i received my shipment notification via email (tracking #included)....five days after that the package was actually tendered to the post office ....based on my experience u may be looking at about 10 days after the 8th for your package to really be placed in the mail to ship

Eta: for what it's worth i did convo her with respectful feedback that the shipping info is misleading and it would be helpful if she stopped marking items as shipped when in reality they have not
 
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I'm praying that everything goes well for her during September hiatus and that she comes back on the scene Healthy and ready to go.:yep:

And that she has a great Black Friday Sale. *cough* :look:

(Although) this line might be something I primarily use in the Summer like Hairveda. Hairveda Conditioners are my summer "Go To"

I hope she uses these few last days in August to get out all outstanding orders and that they are done correctly.

So, we can all have peace of mind that everyone got what they paid for.
 
The Princess said:
I really like the GM. I used it as a leave in after my cowash. It went on so smooth. My hair was very soft. Well the test will be after it dry.
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This is exactly how I used it and when my hair dried it was the softest my hair has ever felt! I have a tendency to be heavy handed so I learned a little really goes a long way!
 
She finally got back to me and said she was sending my order out today and sending me a tracking number! I hope she does get her health back okay and everyone else will get their products as well.
 
IDareT'sHair said:
@Pompous Blue

Thanks Blue.:grin:

I'm sure her health scare has her all frazzled and out of sorts.:sad:

Afterall, we are all women, so we know how we act when things happen unexpectedly.

I'm staying prayerful for her (You and everything you're dealing with right now) and that we all get the things we've ordered.

And that all the folks that placed orders in the last couple days, get their stuff in a reasonable amount of time.:look:

Overall, she's done us right (with a few snags here & there). She's given out nice sized samples, she's given out Discount Codes (for mishaps) and she's had fantastic Sales.
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Thanks for this post.

Sigh. I know you all want your products (I would,too), but I am pretty sure that if you have had enough of the waiting, you could request a refund from paypal.

She's a super small business owner who found a lump in her breast. She'll provide a way for you all to get your money or orders out.
 
IDareT'sHair said:
I'm praying that everything goes well for her during September hiatus and that she comes back on the scene Healthy and ready to go.:yep:

And that she has a great Black Friday Sale. *cough* :look:

(Although) this line might be something I primarily use in the Summer like Hairveda. Hairveda Conditioners are my summer "Go To"

I hope she uses these few last days in August to get out all outstanding orders and that they are done correctly.

So, we can all have peace of mind that everyone got what they paid for.
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What are your "go to" winter products?
 
Imoan said:
Was it the one your ordered on 8-10-12? Thanks
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Imoan Yes, it was.:yep: 2x 12 Ounce Peppermints & 2 12 ounce Pineapple.

gorgeoushair said:
What are your "go to" winter products?
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TopShelf said:
I was going to ask the same thing but her stash is unimaginable.....it has to be.
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gorgeoushair TopShelf

I was looking for my list.:look:

I rotate out the lighter ones i.e. Hairveda for some of the more of the heavier ones. (in no particular order, Fall/Winter)
SSI Avocado
Hydratherma Naturals
Claudie
Oyin Honey Hemp
Marie Dean
Kyra's Ultimate Indulgence

I'll update if I find my Spring/Summer & Fall Winter Conditioner/DC'er list.
 
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