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So I went to Groove Salon in Atlanta today....................

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WhipEffectz1

Well-Known Member
And I absolutely......
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Oh my gosh. Where do I begin. I have an event to attend with my SO later this week so I decided to get my hair straightened professionally after work. I decided to go to Groove because it is located close to where I work. Okay, so I call to see who is there and Portia is off on Tuesdays and so is Robin. I ended up scheduling with a nice young lady but she doesn't know how to do hair.:nono: Before I get deep into my rant, they had this desk girl at a "kids table" that had major attitude. When I first got there, I ended up waiting like 15 minutes to go in the back. I was mad because the girl had told me over the phone that I was going to be the only one so I could get in and out. Wrong! So this ghetto or whatever type of desk girl caught an attitude with me and rolled her eyes on the slick when I asked her about "what was going on?!" I ended up going to the back and the girl who did my hair was nice but it came out course looking!:mad: I could have done a much better job myself if that was the case. She also styled my hair like a grandma at the end!:mad: :lol: What gives! Portia was also in there with her adorable baby who kept crying and crying and crying and crying and crying all in the beauty salon aka a place of business.

Okay so here's the kicker! When I get to the front, Miss Ghetto girl says "Okay ma'am you owe $95! :angry2: I'm like, "What do I owe $95 for?" She's like, "you got a basic shampoo/hydration/and trim!" If anybody know me then yall should already know that this made me see red. It made me angry because they didn't tell me that they were charging me for the hydration. However, the stylist did tell me that I would be charged $20 for a trim or $30 for a cut of course. So I'm like, "I'm not paying no $95 dollars for yall to keep a tip in your pocket!":mad: Ghetto girl looked surprised and sucked her teeth. "Well ma'am since she didn't tell you then you can just pay $75 dollars!" I looked her dead in the eyes and said, "I wasn't paying no more than that because this service is horrible!" I gave her $80, told her to tip the stylist, and left.

So the next time I need a quick fix, I won't be going there anymore most definitely!
 
Wow sorry that happend, I know you had been talking about getting your hair straighten for a while, sorry that you had to pay for NOTHING!! :nono:

did you take any pictures?? :look:
 
Wow, Whip.

I can see your face at the desk. I am so sorry this happened to you. So, are you gonna try and get it done over?
 
Wow. Yea, so what is a 'hydration'?

I always think - when I go somewhere - I should have done it myself.

Sorry girl.
 
Sorry you had such a bad experience. I woulda been pissed off too. Dang that was expensive! I thought $68 was too much.
 
Dang. That's too much money to be disappointed.

They better get it together....

:nono: :nono: I'm saying. Talking about they give a more personable/intimate experience than Too Groovy!:perplexed They also have a floor that makes a loud noise everytime someone walks on it and ghetto girl was tearing it up!
 
:nono: :nono: I'm saying. Talking about they give a more personable/intimate experience than Too Groovy!:perplexed They also have a floor that makes a loud noise everytime someone walks on it and ghetto girl was tearing it up!

Which location did you go to?

Is Portia the lady that was in that Youtube video?
 
And I absolutely......
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:lachen::lachen::lachen: CLASSIC


OK......now on to you.
I would be pissed too. And just like you......I would not have paid more. I've had that happen to me. I only brought what I was quoted over the phone......they tried to charge more once the service was done......I told them sorry you said "x" so all I brought is "x"..
Sorry this happened.........I hope you get your hair done before your event.
 
:lachen::lachen::lachen: CLASSIC


OK......now on to you.
I would be pissed too. And just like you......I would not have paid more. I've had that happen to me. I only brought what I was quoted over the phone......they tried to charge more once the service was done......I told them sorry you said "x" so all I brought is "x"..
Sorry this happened.........I hope you get your hair done before your event.

I'm so tired of salons trying to upsell services and products. I know there are running a business but it seems a little out of order for a hair salon. Isshhh, Mister will start trimming/cutting my hair in a minute because $20 for a trim is and $30/cut is ridiculous.
 
Dang,sorry to hear that:nono:

Its stories like this that KEEP me out of the salon. You can jack youself up for free! I'd rather take my chances with a fellow LHCFer than most of these 'certified pros':rolleyes:
 
This is the only picture I took because its horrible so I pinned it up. What a waste of time, gas, and energy.
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Umm :look: You did a "Waaaaaaay" better job with your FHI.
Girl you better bust that bad boy out and do it yourself.

You still gettin' your sexy pose one.....:grin:
Love your almond eyes.

About the cut/trim price........you're right.....they're tripping big time. That's why I trim/cut my own hair.
 
This is the only picture I took because its horrible so I pinned it up. What a waste of time, gas, and energy.

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Awwww man, Whip. I'm sorry about the crappy experience. I really hate spending 20 extra dollars just to get the steam treatment. Plus she gave you the grandma to boot?

But I'll give you this: you still manage to look sexaaaayyy! :grin:
 
Dang,sorry to hear that:nono:

Its stories like this that KEEP me out of the salon. You can jack youself up for free! I'd rather take my chances with a fellow LHCFer than most of these 'certified pros':rolleyes:

Amen@ the bolded. Do they have truck parking near this shop? I feel like :hammer::boxing::brucelee::clubu:. There's nothing worse than spending that kind of money to deal with bad service and bad attitudes.
 
^^Oh see...I see what you are talking about...

Was the iron on? Damn! I see why you were wildin' out.

I think that you should send that pic to the owner and let her know who she has representing her "brand". The need to issue a gift certifricate/refund or something. That's out of order! :nono:
 
^^Oh see...I see what you are talking about...

Was the iron on? Damn! I see why you were wildin' out.

I think that you should send that pic to the owner and let her know who she has representing her "brand". The need to issue a gift certifricate/refund or something. That's out of order! :nono:

My boyfriend looked at my hair and was like :look: :perplexed :look:
 
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