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Golden75

I dropped my Escalated Dispute on Ynobe. My package is stating: "Out For Delivery" :perplexed

And I will not be participating in her Anniversary Sale or hopefully any other Sale after this.:rolleyes:
 
IDareT'sHair

I checked last night and my pkg has departed Columbus,Ohio. :rolleyes:

I am done for a while with these mom&pop shops! I like to see people doing their thing but not on my dime!

Throwing up the deuce to them all. I'm done participating in these "random" 30&40% so-called sales! To be let down with sub-par products and delayed shipping!:nono:
 
Nichelle_jb said:
* Hairitage Hydration - Leave-in Conditioner (1) 8 oz Ordered 11/28/13, anyone's guess when I will rec the items
* Hairitage Hydration - Deep C Conditioner (1) 8 oz Ordered 11/28/13, anyone's guess when I will rec the items

Nichelle_jb
Click to expand...

Update: I got my conditioners from Hairitage Hydration yesterday 1/8/14. She included a sample Mango Colada leave-in with a note thanking me for my patience.

Nichelle_jb
 
Officially bothered with TMN. She keeps saying orders are being processed but who's gotten a tracking number??

FB post from last night:
" Hey family. I want to thank Diane for letting me know something was wrong with my page. I apologize for being away for so long but it's been a little hard on my end. Being in and out of the hospital since Dec. 27th has been a bit rough for me.

Orders are being processed and shipped thanks to my family. For everyone who has filed a claimed with PayPal even though your order is still within the processing time of the Terms & Conditions that you read before purchasing your order has been refunded. I don't even have the energy dispute it. It hurts that people would think you would steal from them or tell you that they don't care what you're going through they just want their order. That's like a slap in the face but yeah.... Sometimes I feel like this isn't even worth it so I have to make some decisions.

I won't be on much because I have to go to the hospital twice a week for follow-ups so I'm pretty tired. But thank you all for your prayers and well wishes. They outweigh it all. ♥♥♥ TJ"
 
I ordered on 12/22 and received my shipping notice from Ynobe around 9pm last night. I only ordered $7.00 worth from TMN so I'm trying to give her the benefit of the doubt for a little while longer. I'm trying to be patient and I at least commend her for not battling customers and promptly issuing refunds. Other "companies" should take notes.
 
Got my shipping notice today from Ynobe. It just says electronic info recieved.
 
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Ynobe order arrived today. Still waiting on Soultanicals and TMN, then I will be so done with these vendors for a long time until they get their acts Together!

Sent from my Samsung Galaxy Note 3 using LHCF
 
Got my Ynobe order today. I ordered the Pumpkin Silk leave in and Hair/body butter in the Pumpkin Berry scent.

She must've forgot the pumpkin fragrance listed on the bottle because it smells like a cleaning solution.

The butter was hard as hell and had a slight pumpkin scent to it but no Berry.

I'm so through with this chick. $13.00 down the drain.

I am so glad this, Soultanicals, Hoodrat Hydration, and now this Texture Me Natural fiasco is allowing me to stay with the tried and true AND curb my PJism. I bet 30-40% off, free shipping, buy one get one free won't reel me in anymore. :sad:
 
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NaturallyATLPCH

That makes me wanna smell my DC'er. :look:

After I finally opened the package, I just stuck it in the Fridge. (in the back):ohwell:

I need to compare it with the other one I already have/had.:perplexed
 
IDareT'sHair said:
NaturallyATLPCH

That makes me wanna smell my DC'er. :look:

After I finally opened the package, I just stuck it in the Fridge. (in the back):ohwell:

I need to compare it with the other one I already have/had.:perplexed
Click to expand...

My biggest concern with these small venders is consistency. I want the same consistency and scent every time I order. LACE Naturals for example. When I first ordered the Ayurvedic spritz and Silky Aloe pudding, the scent was to DIE for. When I ordered both almost a year later, the scent had changed. When I emailed her she said the vender they got the scents from had gone out of business and they were looking for a replacement or something close to it.

These folks are going to make me start throwing stuff in a pot and making my own ish.
 
I thought BF 2012 was bad. All that happened in 2012 was slow shipping. All of this badly mixed product and crazy, unprofessional behavior didn't happen. I am so through with these pop up vendors hustling and playing games.

They are sending out any old crap. You don't even know what you are buying. Stuff without preservatives, no fragrance, wrong consistency and crisco repackaged (I believe it).

I am so done. No new vendors. I value my health too much.

Sent from my iPad using LHCF
 
We asked for more natural products catered to our hair and we got them - but accompanied with "ratchet" behavior, high prices and non-existent professionalism. Don't these people know that the way these big corporations started was like they are now? Why does it have to be this way? Why? I don't understand.

I will say though, the natural vendors who are making it to Target, Walmart and the like prove Darwin's theory, even in business.
 
I will be sending her an email.

I contemplated doing so because usually when I get sub par products from a vender, I just chalk it up as a loss and keep it moving, knowing I will never deal with them again.

But I will probably email her.
 
NaturallyATLPCH said:
I will be sending her an email. I contemplated doing so because usually when I get sub par products from a vender, I just chalk it up as a loss and keep it moving, knowing I will never deal with them again. But I will probably email her.
Click to expand...
NaturallyATLPCH - I'd file a pp dispute, not as described :look:. But email, see if they will make it right. If not, file! I think my Ynobe will be here tomorrow or Monday.
 
@EnExitStageLeft

The one I got yesterday smells "Herbally" (it was the Amala & Nettle w/Soy)

The Amala & Nettle I had in my Stash is a little different w/o Soy.

In Color, Consistency etc...i.e. the one with Soy is browner and looser.

The one without Soy appears a little lighter in Color and thicker.

I'm sure both will be fine.

*Times like these I need a Camera, so I can do a side by side comparison.:ohwell:
 
Golden75 said:
NaturallyATLPCH - I'd file a pp dispute, not as described :look:. But email, see if they will make it right. If not, file! I think my Ynobe will be here tomorrow or Monday.
Click to expand...

Golden75 and EnExitStageLeft, I emailed her. Waiting for a response.

The Amla and Nettle DCs I've purchased in the past have always smelled herbally. They worked well too. The detangling nectar did absolutely no detangling but smelled great. The flaxseed smoothie smelled wonderful, but didn't do anything to my hair, other then provide slip. It acted more as a detangler than a styler. The Hydrating Dew was very greasy.

So yeah, I'm done trying this line lol. Although the DC worked well and is reasonably priced, time to pursue other options after this fiasco.
 
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Received my Ynobe order yesterday...the Pumpkin Silk leave in smells slightly cinnamon/pumpkin spice.

The Marshmallow Hibiscus leave in is pink and smells like Hibiscus but it doesn't appear to have any preservatives. The Pumpkin silk has optiphen...these will be used sooner than later and kept in the frig!:rolleyes:
 
So here is my Ynobe response. I am requesting a refund. This is insane. I am sick of these venders talking about see terms and conditions, running out of things, wack replacements, etc. Just a cop out for wack service and the fact that you didn't add anything. I know what pumpkin is supposed to smell like. She better holla at Lysandra over at Darcy's Botanicals. How are these small companies having these sales and not being prepared, running out of stuff?

I have asked for a refund. If I don't get it, I am filing a claim as "item not as described" as you ladies told me.

Hi Braelyn,

The fragrance that we used originally is no longer available and we are now using a different pumpkin fragrance. Please be advised of our disclaimer regarding the smell, texture and color of handmade products. Unfortunately, there is not much that can be done. This is the fragrance and the ingredients are why we call this product Pumpkin silk. However, I do want to make sure you are satisfied, so what would you like.


I wrote:
Hi Ebony. I received my Pumpkin Silk leave in. It does not smell like pumpkin at all. It doesn't even smell like anything, more like a cleaning solution as if the fragrance wasn't added. What can we do about this?

Thank you.

Sent from my iPad



--
Sincerely,
Ynobe Shop

Ynobe Shop is an all natural approach to hair care. We offer products that are all natural with Ayurvedic ingredients that help promote healthy, beautiful hair.
 
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^^^NaturallyATLPCH
That's just too bad she is going to lose customers. I'm so over these vendors! I'm just going to chuck it as a lesson learned and have returned to my tried and true products/vendors. This past fall/winter sales season have turned me far away from small home based vendors.

I hope you're successful in getting your refund...hassle free that is.
 
Well my Ynobe is still sitting on her stove top :rolleyes:. But I am a bit worried about the pumpkin. I specifically ordered Pumpkin Silky whatever cause I wanted to smell like a pumpkin patch. I did not order pumpkin from another vendor because I knew I was getting pumpkin from Ynobe.

If I don't detect any pumpkin, pp dispute will be filed, no emails, since I know what she will say. Talking about read some T&C :blah: :blah:

I'm just sick and tired of this vendor foolishness. They playing with our pockets, and hair emotions. Every time one of us receives an order (or not), there is a problem. The response is never apologetic. It's basically our fault for ordering from them.

These vendors acting like the hair care version of Kanye & Rihanna - crazy & DGAF!
 
@Hibiscus30 @NaturallyATLPCH

And @Golden75 already knows this (in my U1B1 Post).

She told me she was upset, because no one has ever filed a PayPal Dispute on her/company.:yawn:

And about the fact that it says in her T&C that Labels are created before the product is actually mailed yada, yada, blazey, blazey, blah-blah.

I may have been the 1st PayPal Dispute....but I'm sure I won't be the last.:lol:
 
IDareT'sHair
Welp, someone had to be first! So you know you won't be last! :lol:

Maybe if she (and others) get off that "have a sale every other wknd" bandwagon, she might not have disputes.

:rolleyes: I'm done for a lonnnnnnng time! Hummft!
 
Hibiscus30

That didn't move me to Cancel the dispute.:look:

Unfortunately (or Fortunately) the item was "Out For Delivery" (which was why I cancelled the Dispute).:perplexed

And she wanted me to: Refuse Acceptance, Send it back, Step 3, Step 4, Step 5 before I could get my Refund. ANGTFD:rolleyes:

I'm at work when my Mail Arrives....so..um..yeah Right. (Like that could happen):yawn:
 
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